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Last edited by RenameBot
September 7, 2008 | History
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Leonard L. Berry

We need a photo of Leonard L. Berry

Born 1942

18 works Add another?

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  • Cover of: Servqual, a multiple-item scale for measuring customer perceptions of service quality

    First published in 1986 — 3 editions
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  • Cover of: Marketing services: competing through quality

    First published in 1991 — 3 editions
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  • Cover of: Management lessons from Mayo Clinic: inside one of the world's most admired service organizations

    First published in 2008 — 2 editions
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  • Cover of: Service quality: a profit strategy for financial institutions

    First published in 1988 — 2 editions
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  • Cover of: Marketing for bankers

    First published in 1975 — 2 editions
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  • Cover of: Emerging perspectives on services marketing

    First published in 1983 — 2 editions
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  • Cover of: On great service: a framework for action

    First published in 1995 — 2 editions
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  • Cover of: Financial institution marketing: strategies in the 1980s

    First published in 1980 — 1 edition
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  • Cover of: Xiang shi jie zui hao de yi yuan xue guan li

    First published in 2009 — 1 edition
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  • Cover of: Bankers who sell: improving selling effectiveness in banking

    First published in 1985 — 1 edition
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  • Cover of: Capture and communicate value in the pricing of services

    First published in 1996 — 1 edition
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  • Cover of: Como Descubrir el Alma del Servicio: Los Nueve Motores del Exito Empresario Sostenido

    First published in 2001 — 1 edition
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  • Cover of: Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse.

    First published in 2000 — 1 edition
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  • Cover of: Marketing for the bank executive.

    First published in 1974 — 1 edition
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  • Cover of: Marketing and the social environment: a readings text

    First published in 1973 — 1 edition
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  • Cover of: Un Buen Servicio Ya No Basta: Cuatro Principios del Servicio Excepcional al Cliente

    First published in 2003 — 1 edition
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  • Cover of: Management lessons from Mayo Clinic: inside one of the world's most admired service organizations

    First published in 2017 — 1 edition
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  • Cover of: Discovering the soul of service: the nine drivers of sustainable business success

    First published in 1999 — 1 edition
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We need a photo of Leonard L. Berry

Born 1942

Subjects

Customer services, Management, Marketing, Administration, Bank marketing, History, Hospitals, Mayo Clinic, Service industries, Service à la clientèle, Success in business, Banks and banking, Cas, Études de, Case studies, Gestion, Klantenservice, Kwaliteitszorg, Mayo clinic, Services, Services (Industrie), Bank Management, Bank management, Banking, Banks & Banking, Business

Places

United States, Minnesota, mei guo, États-Unis

Lists

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ID Numbers

  • OLID: OL234375A

Links outside Open Library

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History

Download catalog record: RDF / JSON
September 7, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import