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Last edited anonymously
April 29, 2008 | History
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Dr. Rick Kirschner

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  • Cover of: Dealing with Difficult People: 24 Lessons to Bring Out the Best in Everyone

    First published in 2003 — 3 editions
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  • Cover of: Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer

    First published in 2005 — 2 editions
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  • Cover of: Insider's Guide To The Art Of Persuasion

    First published in 2007 — 1 edition
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Subjects

Communication in personnel management, Conflict management, Consumer satisfaction, Customer relations, Customer services, Employees, counseling of, Industrial Psychology, Interpersonal relations, Personnel management, Persuasion (psychology)

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ID Numbers

  • OLID: OL2636832A

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History

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April 29, 2008 Created by an anonymous user initial import