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Last edited anonymously
April 29, 2008 | History
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Glen S. Petersen

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8 works Add another?

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  • Cover of: CRM Leadership and Alignment in a Customer Centric World

    First published in 2003 — 2 editions
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  • Cover of: ROI: Building The CRM Business Case

    First published in 2003 — 2 editions
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  • Cover of: CRM Best Practices : Self Assessment: Self Assessment

    First published in 2002 — 2 editions
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  • Cover of: Customer Relationship Management Systems: ROI and Results Measurement

    First published in 1999 — 1 edition
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  • Cover of: High-impact sales force automation: a strategic perspective

    First published in 1997 — 1 edition
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  • Cover of: Making CRM: An Operational Reality

    First published in 2002 — 1 edition
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  • Cover of: e-Success: A Leadership/Alignment Model

    First published in 2002 — 1 edition
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  • Cover of: Making CRM an Operational Reality

    First published in 2008 — 1 edition
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Subjects

Customer relations, Customer services, Management, Sales management, Technological innovations, Automation, Beziehungsmanagement, Computer software, Data processing, Electronic commerce, Kundenmanagement, Rate of return, Sales, Strategisch management, Verkooptechnieken

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ID Numbers

  • OLID: OL2968119A

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History

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April 29, 2008 Created by an anonymous user initial import