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Last edited anonymously
April 30, 2008 | History
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Tony Newby

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  • Cover of: The customer service pocketbook

    First published in 1991 — 1 edition
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  • Cover of: How to Design and Deliver Quality Service Training (Practical Trainer)

    First published in 1992 — 1 edition
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  • Cover of: Validating Your Training (Practical Trainer)

    First published in 1992 — 1 edition
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Subjects

Employees, Training of, BUSINESS MANAGEMENT, Customer services, Evaluation, Kwaliteitskringen, Kwaliteitszorg, MANUALS, Personnel management, Quality assurance, Quality control, SERVICE INDUSTRIES WORKERS, Study and teaching, TRAINING PROGRAMMES, Total quality management, Training

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ID Numbers

  • OLID: OL3089676A

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History

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April 30, 2008 Created by an anonymous user initial import