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Last edited by RenameBot
August 31, 2008 | History
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Ron Zemke

We need a photo of Ron Zemke

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  • Cover of: The service edge: 101 companies that profit from customer care
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    Cover of edition serviceedge101co00zemk First published in 1989 — 5 editions
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  • Cover of: Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
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    First published in 1999 — 3 editions
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  • Cover of: E-service: 24 ways to keep your customers - when the competition is just a click away
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    First published in 2000 — 2 editions
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  • Cover of: Service recovery: fixing broken customers
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    First published in 1995 — 2 editions
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  • Cover of: Tales of knock your socks off service: inspiring stories of outstanding customer service
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    First published in 1997 — 2 editions
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  • Cover of: Computer-literacy needs assessment: a trainer's guide
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    First published in 1985 — 1 edition
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  • Cover of: Service magic: the art of amazing your customers
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    First published in 2003 — 1 edition
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  • Cover of: Service Wisdom: Creating and Maintaining the Customer Service Edge
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    First published in 1989 — 1 edition
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  • Cover of: Taking Care of Business: One Hundred One Ways to Keep Your Customers Back (Without Whining, Groveling Or Giving Away the Store)
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    First published in 1991 — 1 edition
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  • Cover of: Delivering knock your socks off service
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    First published in 2001 — 1 edition
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  • Cover of: Knock Your Socks Off Selling
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    First published in 1999 — 1 edition
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  • Cover of: Best practices in customer service
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    First published in 1999 — 1 edition
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  • Cover of: Service wisdom: creating and maintaining the customer service edge
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    First published in 1989 — 1 edition
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  • Cover of: Figuring things out: a trainer's guide to needs and task analysis
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    First published in 1982 — 1 edition
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We need a photo of Ron Zemke

Subjects

Customer services, BUSINESS & ECONOMICS, Consumer satisfaction, Customer Relations, Customer loyalty, Management, Customer relations, Klantgerichtheid, Personnel, Service industries, Service à la clientèle, Age Factors, Age groups, Aufsatzsammlung, Business & Economics, Business / Economics / Finance, Business/Economics, Case studies, Communication dans les organisatigenerons, Communication dans les organisations, Computer literacy, Conflict (Psychology), Conflict of generations, Conflit de générations, Consommateurs

Places

United States, USA

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ID Numbers

  • OLID: OL442679A

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History

Download catalog record: RDF / JSON
August 31, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import