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Last edited by RenameBot
August 29, 2008 | History

James L. Heskett

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16 works Add another?

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  • Cover of: What great service leaders know and do: creating breakthroughs in service firms

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  • Cover of: Business logistics: management of physical supply and distribution. Student supplement : case problems and discussion questions

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  • Cover of: Marketing
    First published in 1976 3 editions

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  • Cover of: The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees

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  • Cover of: Service breakthroughs: changing the rules of the game

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  • Cover of: Corporate Culture and Performance

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  • Cover of: The service profit chain: how leading companies link profit and growth to loyalty, satisfaction, and value

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  • Cover of: La gestión en las empresas de servicios

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  • Cover of: Case problems and discussion questions [for] Business logistics, management of physical supply and distribution: student supplement

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  • Cover of: Managing in the service economy

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  • Cover of: Mein buntes Englisch- Bildwörterbuch.

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  • Cover of: ownership quotient: putting the service profit chain to work for unbeatable competitive advantage

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  • Cover of: Management Von Dienstleistungsunternehmen: Erfolgreiche Strategien in Einem Wachstumsmarkt

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  • Cover of: Business logistics; physical distribution and materials management

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  • Cover of: Case problems in business logistics

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  • Cover of: The culture cycle: how to shape the unseen force that transforms performance

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History

Download catalog record: RDF / JSON
August 29, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import