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Last edited by bitnapper
August 11, 2023 | History
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Colin G. Armistead

We need a photo of Colin G. Armistead

17 works Add another?

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  • Cover of: Outstanding customer service: implementing the best ideas from around the world

    First published in 1993 — 3 editions
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  • Cover of: Customer Service and Support: Implementing Effective Strategies (FT)

    First published in 1992 — 2 editions
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  • Cover of: The service management audit: a nine step assessment to determine the direction and effectiveness of each service unit in your business.

    First published in 2001 — 2 editions
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  • Cover of: Inspired Customer Service: Strategies for Quality Customer Service

    First published in 1993 — 2 editions
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  • Cover of: Operations management in service industries and the public sector: text and cases

    First published in 1985 — 2 editions
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  • Cover of: Operations Management in Service Industries and the Public Sector: Teacher's Manual

    First published in 1985 — 1 edition
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  • Cover of: Research into management in the services sector

    First published in 1990 — 1 edition
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  • Cover of: Service Management Audit (FT)

    First published in 1999 — 1 edition
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  • Cover of: Services Management: New Directions & Perspectives

    First published in 1996 — 1 edition
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  • Cover of: Knowledge Management

    First published in 1999 — 1 edition
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  • Cover of: Future of Services Management (Cranfield Management Research)

    First published in 1994 — 1 edition
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  • Cover of: Resource activity mapping: the value chain in service operations strategy

    First published in 1992 — 1 edition
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  • Cover of: Corporate eLearning: insights from strategy deployment

    First published in 2001 — 1 edition
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  • Cover of: The Customer Support Audit

    First published in 2001 — 1 edition
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  • Cover of: Supply networks and the changing role of operations managers

    First published in 1991 — 1 edition
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  • Cover of: Untangling the intangibles: managing by service processes

    First published in 1995 — 1 edition
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  • Cover of: The value chain in service operations strategy

    First published in 1992 — 1 edition
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We need a photo of Colin G. Armistead

Subjects

Customer services, Management, Business / Economics / Finance, Customer relations, Customer service, Klantgerichtheid, Service industries, Business/Economics, Case studies, Consumer Behavior, Consumer satisfaction, Customer Service, Dienstensector, Dienstleistungsbetrieb, Entrepreneurship, Gestion, Klantenservice, Knowledge management, Management & management techniques, Marketing, Organization and Administration, Public relations, Quality Control, Relations avec la clientèle, Sales & marketing management

Places

Great Britain, United States

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ID Numbers

  • OLID: OL717917A

Links outside Open Library

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Alternative names

  • Colin Armistead

History

Download catalog record: RDF / JSON
August 11, 2023 Edited by bitnapper merge authors
August 27, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import