An edition of The business of IT dollars
(2009)
The business of IT dollars
how to improve service and lower costs
by Robert Ryan
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Last edited by IdentifierBot
August 19, 2010 | History
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| Edition | Availability |
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1
The business of IT: how to improve service and lower costs
2010, IBM Press
in English
0137000618 9780137000616
|
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Libraries near you:
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2
The business of IT: how to improve service and lower costs
2010, IBM Press
in English
0137000618 9780137000616
|
zzzz
Libraries near you:
WorldCat
|
|
3
The business of IT dollars: how to improve service and lower costs
2009, IBM Press
in English
0137000618 9780137000616
|
aaaa
Libraries near you:
WorldCat
|
Book Details
Published in
Upper Saddle River, NJ
Table of Contents
Improve service and lower costs
Adopting standardized processes : ITIL V3
ITIL V3 service lifecycle : improving business performance
IT financial management : the business of it
IT business cases : realizing IT value
IT performance management : defining success
IT alignment to the business : enabling customer outcomes
Success stories : improve service and lower costs
Going forward.
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History
- Created June 11, 2009
- 4 revisions
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| August 19, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
| December 15, 2009 | Edited by WorkBot | link works |
| June 11, 2009 | Created by ImportBot | Imported from Library of Congress MARC record. |