Crisis intervention and counseling by telephone
by David Lester
"The text offers specific techniques to deal with out-of-control situations with the highly important initial steps to protect the caller, the crisis worker, and the community. The scope of the book includes an overview of counseling by telephone, how to effectively manage crises, how to be supportive verbally and nonverbally, how to accurately assess situations, and how to help create a sense of stability.
This unique and up-to-date book serves as a comprehensive tool for those setting up telephone counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners."--BOOK JACKET.
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| Edition | Availability |
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Crisis intervention and counseling by telephone
2002, Charles C. Thomas
in English
- 2nd ed.
0398073244 9780398073244
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Includes bibliographical references and index.
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- Created July 29, 2011
- 5 revisions
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| November 15, 2023 | Edited by MARC Bot | import existing book |
| July 15, 2023 | Edited by ImportBot | import existing book |
| March 8, 2023 | Edited by MARC Bot | import existing book |
| December 5, 2020 | Edited by MARC Bot | import existing book |
| July 29, 2011 | Created by LC Bot | Imported from Library of Congress MARC record |