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Performance management, as the name suggests, is often referred to as the ongoing activity of managing, and hopefully improving the performance of your staff. It consists of regular meetings where performance is discussed, objectives are set, action plans are formulated and development needs identified.
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Publish Date
2013
Publisher
Bookboon.com
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Subjects
Management & StrategyShowing 1 featured edition. View all 1 editions?
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Book Details
Table of Contents
Content
Preface
1. Introduction
1.1 Benefits of Performance Management
1.2 Laying the Foundation for Successful Performance Management
2. Laying the Foundation for Effective Performance Management
2.1 Introduction
2.2 Goal Setting
2.3 Define Priorities
2.4 Define Performance Standards
2.5 Provide Feedback
2.6 Maintain Records
2.7 Know How to Manage Poor Performance
3. Understanding Poor Performance
3.1 Introduction
3.2 Common Reasons for Poor Performance
3.3 More Discussion on Attitude Problems
4. Coaching Performance
4.1 Introduction
4.2 Characteristics of a Successful Coach
5. Performance Improvement for Individuals
5.1 Introduction
5.2 The GROW Model
5.3 The OUTCOMES Model
5.4 The Personal Development Program (PDP)
5.5 Giving Feedback
6. Performance Improvement for Teams
6.1 Introduction
6.2 Building a High Performance Team
6.3 Team Assessment
6.4 Twelve Conditions for a High-Performing Team
6.5 Achieving a High-Performing Team
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- Created July 23, 2015
- 4 revisions
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August 22, 2020 | Edited by ISBNbot2 | normalize ISBN |
July 23, 2015 | Edited by Alice Kirk | Edited without comment. |
July 23, 2015 | Edited by Alice Kirk | Added new cover |
July 23, 2015 | Created by Alice Kirk | Added new book. |