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In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotional engineering provides the means to integrate products to create a new social framework and develops services beyond product realization to create of value across a full lifetime. 14 chapters cover a wide range of topics that can be applied to product, process and industry development, with special attention paid to the increasing importance of sensing in the age of extensive and frequent changes, including:• Multisensory stimulation and user experience • Physiological measurement • Tactile sensation• Emotional quality management• Mental model• Kansei engineering. Emotional Engineering vol 2 builds on Dr Fukuda’s previous book, Emotional Engineering, and provides readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are making tremendous efforts to work with their customers to create value.
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Previews available in: English
Subjects
Engineering economy, Engineering Economics, Organization, Logistics, Marketing, Interaction Design, Engineering design, Engineering, Architectural design, Industrial design, Psychological aspects, BUSINESS & ECONOMICS, Industrial Management, Management, Management Science, Organizational Behavior, Ingénierie, Computer engineering, Emotions (philosophy), Artificial intelligence, Human-computer interaction, Human engineeringShowing 4 featured editions. View all 4 editions?
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Emotional Engineering vol. 2
2013, Springer London, Imprint: Springer
electronic resource /
in English
144714984X 9781447149842
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Emotional Engineering vol. 2
Mar 16, 2013, Springer, Brand: Springer
hardcover
1447149831 9781447149835
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- Created June 30, 2019
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November 2, 2021 | Edited by ImportBot | import existing book |
August 14, 2021 | Edited by MARC Bot | import existing book |
June 30, 2019 | Created by MARC Bot | Imported from Internet Archive item record |