An edition of ICMI's call center management dictionary
(2003)
ICMI's call center management dictionary
the essential reference for contact center, help desk and customer care professionals
by Brad Cleveland
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Subjects
Management, Dictionaries, Customer services, Call centers| Edition | Availability |
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ICMI's call center management dictionary: the essential reference for contact center, help desk and customer care professionals
2003, Call Center Press
in English
0965909352 9780965909358
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Book Details
Edition Notes
Includes bibliographical references (p. 211-214).
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History
- Created April 1, 2008
- 6 revisions
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| December 11, 2020 | Edited by MARC Bot | import existing book |
| August 2, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
| April 14, 2010 | Edited by Open Library Bot | Linked existing covers to the edition. |
| April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |