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Looks at both giving and receiving criticism. Focuses on turning criticism into constructive feedback by using six steps: listen intently, paraphrase, ask information questions, ask action questions, commit to do something, and ensure change is permanent.
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Edition | Availability |
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Moving from criticism to feedback
2005, HRD, Human Resource Development Press
videorecording /
in English
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Edition Notes
CD-ROM consists of the participant workbook, leader's guide, and self-study instruction
Videodisc release of a program originally broadcast in 1991.
[Presenter, Richard W. Leatherman].
DVD.
System requirements for CD-ROM: Adobe Acrobat Reader.
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- Created March 8, 2023
- 1 revision
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March 8, 2023 | Created by MARC Bot | Imported from marc_nuls MARC record |