An edition of How To Measure Service Quality & Customer Satisfaction
(1998)
How To Measure Service Quality & Customer Satisfaction
The Informal Field Guide for Tools and Techniques
1 edition
by Chuck Chakrapani
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Last edited by IdentifierBot
August 9, 2010 | History
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| Edition | Availability |
|---|---|
1
How To Measure Service Quality & Customer Satisfaction: The Informal Field Guide for Tools and Techniques
July 1, 1999, South-Western Educational Pub
Hardcover
in English
- 1 edition
0877572674 9780877572671
|
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2
How to measure service quality & customer satisfaction: the informal field guide for tools and techniques
1998, American Marketing Assoc.
in English
0877572674 9780877572671
|
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- Created April 29, 2008
- 6 revisions
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| August 9, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
| April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
| April 14, 2010 | Edited by Open Library Bot | Linked existing covers to the edition. |
| April 29, 2008 | Created by an anonymous user | Imported from amazon.com record |