| Record ID | harvard_bibliographic_metadata/ab.bib.00.20150123.full.mrc:290089781:2724 |
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LEADER: 02724cam a2200349uu 4500
001 000379611-6
005 20020606090541.3
008 850326s1985 nyua b 00110 enge
010 $a 84045767
020 $a0394544846 :$c$19.95
035 0 $aocm11969925
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040 $aDLC$cDLC
043 $an-us---
050 00 $aHD70.U5$bP425 1985
060 4 $aHD 70.U5 P483p 1985
100 1 $aPeters, Thomas J.
245 12 $aA passion for excellence :$bthe leadership difference /$cTom Peters, Nancy Austin.
260 0 $aNew York :$bRandom House,$cc1985.
300 $axxv, 437 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographies and index.
586 $aLibrary Journal Best Books
505 0 $aForeword -- Introduction : a revolution is brewing -- Part 1. Common sense. 1. A blinding flash of the obvious -- 2. MBWA : the technology of the obvious -- 3. Integrity and the technology of the obvious -- Part 2. Customers. 4. Common courtesy : the ultimate barrier to competitor entry -- 5. No such thing as a commodity -- 6. "Mere perception" : on the irreducible humanness of customers -- 7. Quality is not a technique -- 8. The "smell" of the customer -- Part 3. Innovation. 9. The mythology of innovation, or a skunkworks tale -- 10. Three skunks -- 11. The context of innovation -- 12. The "smell" of innovation -- Part 4. People, people, people. 13. Bone-deep beliefs -- 14. Ownership -- 15. ApplauseApplause -- Part 5. Leadership. 16. Attention, symbols, drama, vision--and love -- 17. Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- 18. Coaching -- 19. Doing MBWA -- 20. Excellence in school leadership -- 21. What price excellence --Acknowledgments -- A guide to key concepts -- Index.
520 $aThis book is an inspiring, career-transforming book published for people who want to get ahead. It takes the reader behind the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what is needed to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence.
650 0 $aIndustrial management$zUnited States.
650 2 $aLeadership.
650 2 $aOrganizational Objectives.
650 2 $aPersonnel Management.
700 1 $aAustin, Nancy.
776 08 $iOnline version:$aPeters, Thomas J.$tPassion for excellence.$dNew York : Random House, ©1985$w(OCoLC)564875533
988 $a20020608
906 $0DLC