| Record ID | harvard_bibliographic_metadata/ab.bib.00.20150123.full.mrc:797123528:864 |
| Source | harvard_bibliographic_metadata |
| Download Link | /show-records/harvard_bibliographic_metadata/ab.bib.00.20150123.full.mrc:797123528:864?format=raw |
LEADER: 00864cam a2200265 a 4500
001 000949500-2
005 19971009102951.9
008 810709n1980 dcu f000 0 eng u
035 0 $aocm07568683
040 $cFTC
050 4 $aHF5415.5$b.D65
090 $aHF5415.5$b.D65
100 1 $aDowdy, Lemuel.
245 10 $aHandling customer complaints:$bin-house and third-party strategies /$cwritten by Lemuel Dowdy, Jill Goodrich-Mahoney, Kerry Stoebner.
250 $aDecember 1980.
260 $a[Washington, D.C. :$bU.S. GPO],$c1980.
300 $a28 p. :$bill. ;$c28 cm.
500 $a"A Federal Trade Commission manual for business."
650 0 $aConsumer complaints.
650 0 $aConsumer protection.
700 1 $aGoodrich-Mahoney, Jill.
700 1 $aStoebner, Kerry.
710 1 $aUnited States.$bFederal Trade Commission.
988 $a20020608
906 $0MH