Record ID | harvard_bibliographic_metadata/ab.bib.09.20150123.full.mrc:187849539:2152 |
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LEADER: 02152cam a22003494a 4500
001 009184828-8
005 20060201123457.0
008 020807s2001 cau b 001 0 eng
010 $a 2001001341
015 $aGBA2-32710
020 $a0787956279 (alk. paper)
035 0 $aocm46366219
040 $aDLC$cDLC$dXDM$dUKM$dHBS
042 $apcc
050 00 $aHD49$b.W45 2001
082 00 $a658.4/056$221
100 1 $aWeick, Karl E.
245 10 $aManaging the unexpected :$bassuring high performance in an age of complexity /$cKarl E. Weick, Kathleen M. Sutcliffe.
250 $a1st ed.
260 $aSan Francisco :$bJossey-Bass,$cc2001.
300 $axvi, 200 p. ;$c24 cm.
440 0 $aUniversity of Michigan Business School management series
504 $aIncludes bibliographical references (p. 175-189) and index.
505 0 $aManaging the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully.
520 1 $a"Managing the Unexpected shows executives and upper level managers how to manage under trying conditions. The authors reveal how HROs create a collective state of mindfulness that produces an enhanced ability to discover and correct errors before they escalate into a crisis. Through a discussion of this principle and the practices that can be used to apply it, the authors show how to anticipate and respond to threats with flexibility rather than rigidity. Their practical, solutions-oriented approach includes numerous case studies demonstrating "mindful" practices and enables readers to assess and implement mindfulness in their own organizations."--Jacket.
650 0 $aCrisis management.
650 0 $aLeadership.
650 0 $aIndustrial management.
700 1 $aSutcliffe, Kathleen M.,$d1950-
776 08 $iOnline version:$aWeick, Karl E.$tManaging the unexpected.$b1st ed.$dSan Francisco : Jossey-Bass, ©2001$w(OCoLC)756431300
988 $a20030906
906 $0DLC