MARC Record from harvard_bibliographic_metadata

LEADER: 03061cam a22003254a 4500
001 009460405-3
005 20041118151258.0
008 030404s2003 wauk b 001 0 eng
010 $a 2003007823
020 $a193046102X (alk. paper)
035 0 $aocm52002007
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHM1126$b.R67 2003
082 00 $a303.6/9$221
100 1 $aRoss, Oliver,$d1942-
245 10 $aSituational mediation :$bsensible conflict resolution /$cOliver Ross.
260 $aRavensdale, WA :$bIssues Press,$cc2003.
300 $avi, 297 p. :$bforms ;$c23 cm.
504 $aIncludes bibliographical references and index.
505 00 $gSection I.$tFamily Mediation --$gPart A.$tDivorce --$g1.$tPre-mediation Consultation (Pre-flight) --$g2.$tJourney Begins (Taking Off) --$g3.$tGaining Understanding (Altitude) --$g4.$tIncreasing Communication and Collaboration (Acceleration) --$g5.$tContinuing Onward (Cruising) --$g6.$tFinalizing Settlement (Landing) --$gPart B.$tFamily Mediation -- Other Disputes --$g7.$tOther Family Disputes --$gSection II.$tWorkplace and Contract Mediation --$gPart A.$tDisputes in the Workplace --$g8.$tPre-mediation Consultation (Pre-flight) --$g9.$tJourney Begins (Taking Off) --$g10.$tGaining Understanding (Altitude) --$g11.$tIncreasing Understanding and Reaching Agreement (Cruising and Landing) --$gPart B.$tContract Disputes --$g12.$tDisputes Between Parties to Contracts --$gSection III.$tManagement of Anger and Other Emotions --$g13.$tAnatomy of Anger --$g14.$tManagement of Anger and Other Emotions --$tConfidential Client Intake Information (Divorce) --$tAgreement to Mediate (Divorce) --$tMediation Rules & Procedures (Divorce) --$tAssets & Liabilities (Divorce) --$tIncome & Expense Statements (Divorce) --$tConfidential Client Intake Information (Families) --$tAgreement To Mediate (Families) --$tMediation Rules & Procedures (Workplace) --$tRequest To Initiate Contract Mediation (Real Estate) --$tSuspension or Termination of Mediation.
520 1 $a"Conflict is normal; it can either cause division or growth. Situational Mediation will teach you the best ways to resolve personal and business conflicts. By reading this book you will learn how to use the best features of evaluative, collaborative, transformative, and humanistic mediation to work through issues quickly, inexpensively, and with the least possible stress. Using extensive examples and detailed commentary, Oliver Ross shows you the process he uses to reach agreements in a wide variety of mediations. He offers a sensible, real-life approach for resolving disputes and teaches you effective methods of conflict resolution that you can use to lead participants to settlement while fostering opportunities for growth and transformation. Book jacket."--Jacket.
650 0 $aConflict management.
650 0 $aDivorce mediation.
650 0 $aFamily mediation.
650 0 $aLabor disputes.
650 0 $aAnger in the workplace.
650 0 $aMediation and conciliation, Industrial.
988 $a20031202
906 $0DLC