MARC Record from harvard_bibliographic_metadata

LEADER: 01854cam a2200289 a 4500
001 012317855-X
005 20101028140938.0
008 091022s2010 nyu b 001 0 eng
010 $a 2009041912
020 $a9781591843153
020 $a1591843154
035 0 $aocn430051363
040 $aDLC$cDLC$dBTCTA$dC#P$dYDXCP$dBWX$dEXW$dCDX$dMNW
043 $an-us---
050 00 $aHG8107$b.F45 2010
082 00 $a368/.0140973$222
100 1 $aFeinman, Jay M.
245 10 $aDelay, deny, defend :$bwhy insurance companies don't pay claims and what you can do about it /$cJay M. Feinman.
260 $aNew York :$bPortfolio,$c2010.
300 $av, 248 p. ;$c24 cm.
504 $aIncludes bibliographical references (p. 229-239) and index.
520 $aDo you think your insurance policies protect you from life's many mishaps? Your insurer's main objective is not to protect you; in fact, insurers often try to avoid paying justified claims. To improve their profits, insurance companies delay payment of justified claims, deny payment altogether, and defend their actions by forcing claimants to enter litigation.--[book jacket]
505 0 $aHow insurance works -- How insurance doesn't work -- Moral hazard, the bottom line, and the origins of delay, deny, defend -- McKinsey redefines the game : claims as a profit center -- Mr. Incredible goes to work : the new, systematic claims process -- Lawyers, claimants, and into the MIST : segmenting automobile claims -- "Insurance company rules" for auto claims -- The risk of "all risks" homeowners insurance -- Hurricane Katrina and other insurance catastrophes -- Insurance fraud and other frauds -- How consumers can respond to delay, deny, defend -- How to stop delay, deny, defend.
650 0 $aInsurance claims$zUnited States.
650 0 $aInsurance companies.
988 $a20100413
906 $0DLC