MARC Record from harvard_bibliographic_metadata

LEADER: 03054nam a22004575a 4500
001 013530363-X
005 20130208190731.0
008 121026s2013 ne | s ||0| 0|eng d
020 $a9789400755710
020 $a9789400755710
020 $a9789400755703
024 7 $a10.1007/978-94-007-5571-0$2doi
035 $a(Springer)9789400755710
040 $aSpringer
050 4 $aHF5548.7-5548.85
072 7 $aJMJ$2bicssc
072 7 $aPSY021000$2bisacsh
082 04 $a158.7$223
100 1 $aLeiter, Michael.
245 10 $aAnalyzing and Theorizing the Dynamics of the Workplace Incivility Crisis /$cby Michael Leiter.
260 $aDordrecht :$bSpringer Netherlands :$bImprint: Springer,$c2013.
300 $aVII, 87 p. 5 illus.$bdigital.
490 0 $aSpringerBriefs in Psychology,$x2192-8363 ;$v8
505 0 $a<p>Chapter 1: The Current Crisis -- Chapter 2: Forms of Workplace Mistreatment -- Chapter 3: Causes and Consequences of Workplace Mistreatment -- Chapter 4: Taking Action to Address Workplace Incivility -- Chapter 5: Civility, Respect, and Engagement (CREW) in the Workplace at the Veterans Health Administration -- Chapter 6: The Impact of CREW -- Chapter 7: Conclusion</p><p> </p><p>.
520 $aContemporary worklife builds upon a foundation for teamwork among skilled and dedicated people. Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and colleagues. <i>Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis </i>presents a theoretic framework for considering the fundamental issues of group dynamics and individual psychology that lie behind this ongoing workplace incivility crisis. It contextualizes the need for belonging as a motivation that shapes expressed social behaviour and intensifies received social behaviour. Looking at cognitive elements as well as rudeness rationales that pertain to workplace incivility and its justification, this work maps social constructs, including the role of team leadership, that lead to setting implicit social norms. In addition to formulating a theoretical framework, <i>Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis</i> considers methods to address the dynamics that perpetuate incivility at work and actively points at setting an action agenda to evaluate their impact
650 20 $aPersonnel management.
650 20 $aCognitive psychology.
650 10 $aPsychology.
650 0 $aPsychology, Applied.
650 0 $aPhilosophy (General)
650 0 $aQuality of Life.
650 0 $aQuality of Life$xResearch.
650 0 $aConsciousness.
650 24 $aIndustrial and Organisational Psychology.
650 24 $aBusiness Strategy/Leadership.
650 24 $aQuality of Life Research.
650 24 $aPersonality and Social Psychology.
776 08 $iPrinted edition:$z9789400755703
830 0 $aSpringerBriefs in psychology ;$v8.
988 $a20130105
906 $0VEN