MARC Record from harvard_bibliographic_metadata

LEADER: 03521nam a22004695a 4500
001 013672400-0
005 20130614191258.0
008 130228s2013 gw | s ||0| 0|eng d
020 $a9783642331435
020 $a9783642331435
020 $a9783642331428
024 7 $a10.1007/978-3-642-33143-5$2doi
035 $a(Springer)9783642331435
040 $aSpringer
050 4 $aQA76.76.A65
050 4 $aTA345-345.5
072 7 $aJPP$2bicssc
072 7 $aUB$2bicssc
072 7 $aCOM018000$2bisacsh
072 7 $aPOL017000$2bisacsh
082 04 $a004$223
100 1 $aDumas, Marlon.
245 10 $aFundamentals of Business Process Management /$cby Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.
260 $aBerlin, Heidelberg :$bSpringer Berlin Heidelberg :$bImprint: Springer,$c2013.
300 $aXXVII, 399 p. 161 illus., 7 illus. in color.$bdigital.
505 0 $aIntroduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative Process Analysis -- Process Redesign -- Process Automation -- Process Intelligence.
520 $aBusiness Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.   In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises – many with solutions – as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website fundamentals-of-bpm.org.
650 20 $aSoftware engineering.
650 24 $aInformation Systems Applications (incl. Internet)
650 10 $aComputer science.
650 0 $aComputer science.
650 0 $aSoftware engineering.
650 0 $aInformation systems.
650 0 $aManagement information systems.
650 24 $aComputer Appl. in Administrative Data Processing.
650 24 $aBusiness Information Systems.
700 1 $aLa Rosa, Marcello.
700 1 $aMendling, Jan.
700 1 $aReijers, Hajo A.
776 08 $iPrinted edition:$z9783642331428
988 $a20130502
906 $0VEN