MARC Record from harvard_bibliographic_metadata

LEADER: 03179cam a2200397 i 4500
001 014253697-0
005 20141217112827.0
008 130917s2014 nyua b 001 0 eng
010 $a 2013036968
020 $a9780670014668 (hardback)
020 $a0670014664 (hardback)
035 0 $aocn852221357
035 $a(YANKEE)99961044627
040 $aDLC$beng$cDLC$erda$dDLC$dKSG
042 $apcc
050 00 $aBF319.5.F4$bS76 2014
082 00 $a153.6/8$223
084 $aBUS012000$aBUS019000$aBUS059000$2bisacsh
100 1 $aStone, Douglas,$d1958-
245 10 $aThanks for the feedback :$bthe science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) /$cDouglas Stone & Sheila Heen.
264 1 $aNew York, New York :$bViking,$c[2014]
264 4 $c©2014
300 $a348 pages :$billustrations ;$c24 cm
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
504 $aIncludes bibliographical references (pages 325-335) and index.
520 $a"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers--but also family, friends, and in-laws--they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development-but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we've got it backwards and show us why the smart money is on educating receivers--in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education"--$cProvided by publisher.
650 0 $aFeedback (Psychology)
650 0 $aInterpersonal communication.
650 7 $aBUSINESS & ECONOMICS / Careers / General.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Decision-Making & Problem Solving.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Skills.$2bisacsh
700 1 $aHeen, Sheila.
988 $a20141216
906 $0DLC