MARC record from Internet Archive

LEADER: 02335cam 2200553Ma 4500
001 ocn765823874
003 OCoLC
005 20220516022237.0
008 100417s2010 vaua ob 001 0 eng d
006 m o d
007 cr zn|||||||||
040 $aB24X7$beng$epn$cB24X7$dOCLCQ$dUMI$dOCLCO$dOCLCQ$dOCLCF$dOCLCQ$dCOO$dUAB$dAU@
019 $a643161456$a827738442
020 $a9781607283676$q(PDF e-book)
020 $a1607283670$q(PDF e-book)
020 $z9781562865900
020 $z1562865900
035 $a(OCoLC)765823874$z(OCoLC)643161456$z(OCoLC)827738442
037 $aCL0500000192$bSafari Books Online
050 4 $aHF5415.5$b.K36 2010eb
082 04 $a658.8/12$222
100 1 $aKamin, Maxine.
245 10 $a10 steps to successful customer service /$cMaxine Kamin.
246 3 $aTen steps to successful customer service
246 30 $aCustomer service
260 $aAlexandria, Va. :$bASTD Press,$c2010.
300 $a1 online resource.
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
490 1 $a10 steps
500 $aTitle from title screen.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer services.
650 0 $aCustomer relations.
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
655 4 $aElectronic books.
655 0 $aElectronic books.
776 08 $iPrint version:$aKamin, Maxine.$t10 steps to successful customer service.$dAlexandria, Va. : ASTD Press, ©2010$z9781562865900$w(OCoLC)437305924
830 0 $a10 steps.
856 40 $3Books24x7$uhttp://www.books24x7.com/marc.asp?bookid=33613
856 40 $3Safari Books Online$uhttp://proquest.safaribooksonline.com/?fpi=9781562865900
856 4 $3Available from Skillsoft Books Business Pro$idbcode=AAQWS; providercode=PRVAEB$uhttps://cornell-library.skillport.com/skillportfe/main.action?assetid=33613$zConnect to online resource.
856 40 $3University of Alberta Access$uhttps://www.safaribooksonline.com/library/view/-/9781562865900/?ar$z(Unlimited Concurrent Users)$zfrom Safari
938 $aBooks 24x7$bB247$nbkb00033613
029 1 $aAU@$b000057228910
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 179 OTHER HOLDINGS