MARC record from Internet Archive

LEADER: 03478cam 2200553Ma 4500
001 ocn436031475
003 OCoLC
005 20191217222653.0
008 100217s2010 mau 001 0 eng
040 $aUKM$beng$cUKM$dBTCTA$dLIQ$dQBX$dIH9$dSINLB$dYDXCP$dQQ3$dUKMGB$dEDK$dBDX$dOCLCF$dOCLCQ$dNZTOP$dOCLCQ
015 $aGBB031048$2bnb
016 7 $a015494706$2Uk
020 $a9781440500770$q(pbk.)
020 $a1440500770$q(pbk.)
020 $z9781440507144 (ebook)
020 $z1440507147 (ebook)
035 $a(OCoLC)436031475
050 4 $aPE1483$b.S36 2010
082 04 $a808.6$222
100 1 $aSandler, Corey,$d1950-
245 10 $a500 letters for difficult situations :$beasy-to-use templates for challenging communications /$cCorey Sandler and Janice Keefe.
246 3 $aFive hundred letters for difficult situations
246 3 $aEasy-to-use templates for challenging communications
260 $aAvon, MA :$bAdams Media,$c2010.
300 $ax, 245 pages ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $aIncludes index.
505 0 $aIntroduction -- Part 1: Person To Person -- Sympathy and condolences -- Health issues -- Final arrangements -- Part 2: Family Affairs -- Family matters -- Money and possessions -- Part 3: Friends And Neighbors -- Neighborhood issues -- Helping friends -- About the children -- Social engagements -- Part 4: Personal Business -- Money contracts, and credit cards -- Disputes and complaints -- About the service we received -- About the product -- Dealing with a store -- Traveling about -- Landlords and real estate -- Part 5: Community Organizations -- Membership matters and events -- Fundraising, donations, and volunteers -- School days -- Church business -- Part 6: Politics And Government -- Political intrigue -- Government affairs -- Part 7: Business -- Dear boss -- Employee to employee -- Money matters -- Customer service -- Hiring and references -- Employee affairs -- Workday matters -- Firings, layoffs, and cutbacks -- Index.
520 $aOverview: Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to: Express sympathy for the bereaved; Explain why a relationship isn't working; Offer condolences for those who are going through a divorce; Give a notice of termination from employment; Reprimand an employee for poor performance. 500 Letters for Difficult Situations ensures that you know what to say and how to say it.
650 0 $aLetter writing.
650 7 $aLetter writing.$2fast$0(OCoLC)fst00996699
650 7 $aLetter writing.$2sears
650 7 $aRhetoric.$2sears
655 4 $aNonfiction.
700 1 $aKeefe, Janice.
938 $aBrodart$bBROD$n10901698$c$15.95
938 $aBaker and Taylor$bBTCP$nBK0008548237
938 $aQuality Books, Inc.$bQUAL$nqbi10002757
938 $aYBP Library Services$bYANK$n3744035
029 1 $aAU@$b000045998317
029 1 $aAU@$b000047143870
029 1 $aNZ1$b13237044
029 1 $aUKDOR$b121449335
029 1 $aUNITY$b121449335
029 1 $aUKMGB$b015494706
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 183 OTHER HOLDINGS