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LEADER: 04313cam 2200661 a 4500
001 ocm30398865
003 OCoLC
005 20200108013502.0
008 940419s1994 ctua b 001 0 eng
010 $a 94016993
040 $aDLC$beng$cDLC$dUKM$dBAKER$dNLGGC$dBTCTA$dLVB$dYDXCP$dDEBBG$dOCL$dBDX$dGBVCP$dOCLCF$dOCLCQ$dOCLCO$dUWO$dUKBTH
015 $aGB9593685$2bnb
016 7 $a089-93089$2uk
019 $a33899602
020 $a089930897X$q(alk. paper)
020 $a9780899308975$q(alk. paper)
035 $a(OCoLC)30398865$z(OCoLC)33899602
050 00 $aHF5549.5.E43$bA37 1994
080 $a658.013
082 00 $a158.7$220
084 $a85.62$2bcl
084 $aCW 3000$2rvk
100 1 $aAllcorn, Seth.
245 10 $aAnger in the workplace :$bunderstanding the causes of aggression and violence /$cSeth Allcorn ; foreword by Michael Diamond.
260 $aWestport, Conn. :$bQuorum Books,$c1994.
300 $axviii, 173 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 163-167) and index.
520 $aAnger in the Workplace explores what it means to feel angry at work. Anger has its origins in anxiety that arises from feeling frustrated, humiliated, or threatened at work. Anxiety creates a biological and psychological readiness to act which is guided by whether it is acceptable to feel angry at work. Employees are more likely to act responsibly if they feel that their anger is acceptable. They may also act in ways that are destructive to self, others, and the workplace if they feel that being angry is not acceptable. Managing the development of anger and its expression in the workplace is an important aspect in designing a better workplace. The book defines anger and aggression by synthesizing biological, psychological, and social perspectives. The social acceptability of anger and the fear that it interferes with judgment and results in aggression are discussed, as are sex and gender-based differences in the experience of and expression of anger and aggression. Learning to cope with anger and the importance of owning one's anger, thinking it through, and acting upon it constructively are also discussed. Depending how anger is acted out, it can be the source of major contributions to innovation and productivity or a major blocker of change and work. The book explores how the workplace is a contributor to feeling angry because it promotes feelings of helplessness, alienation, and worthlessness. Hierarchical organization, power and authority relations, and leadership styles contribute to the development of these feelings. Desire for attachment and the fear of abandonment and desire for autonomy and fear of engulfment in the workplace must be managed to avoid anger. The book concludes by reviewing the relationship between anger and organizational dynamics.
650 0 $aViolence in the workplace.
650 0 $aAnger in the workplace.
650 0 $aAggressiveness.
650 6 $aViolence en milieu de travail.
650 6 $aCole re en milieu de travail.
650 6 $aAgressivite
650 7 $aAggressiveness.$2fast$0(OCoLC)fst00800263
650 7 $aAnger in the workplace.$2fast$0(OCoLC)fst00808798
650 7 $aViolence in the workplace.$2fast$0(OCoLC)fst01167311
650 07 $aBerufsta tigkeit.$2swd
650 07 $aStress.$2swd
653 0 $aWorkplaces$aPersonnel$aAggression
740 0 $aAnger in the work place.
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007105750&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://www.gbv.de/dms/hbz/toc/ht006711676.pdf
938 $aBaker & Taylor$bBKTY$c107.95$d107.95$i089930897X$n0002490628$sactive
938 $aBrodart$bBROD$n47678240$c$107.95
938 $aBaker and Taylor$bBTCP$n94016993
938 $aYBP Library Services$bYANK$n1036085
029 1 $aAU@$b000010901967
029 1 $aDEBBG$bBV010648088
029 1 $aGBVCP$b152509275
029 1 $aNLGGC$b11884007X
029 1 $aNZ1$b4484863
029 1 $aYDXCP$b1036085
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 348 OTHER HOLDINGS