| Record ID | ia:arthurandersengu00wing |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/arthurandersengu00wing/arthurandersengu00wing_marc.xml |
| Download MARC binary | https://www.archive.org/download/arthurandersengu00wing/arthurandersengu00wing_meta.mrc |
LEADER: 01012cam 2200289 a 4500
001 97007822
003 DLC
005 19970814102902.8
008 970219s1997 ilua 001 0 eng
010 $a 97007822
020 $a1574100750
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.W6 1997
082 00 $a658.8/12$221
100 1 $aWing, Michael J.
245 14 $aThe Arthur Andersen guide to talking with your customers :$bwhat they will tell you about your business (when you ask the right questions) /$cMichael J. Wing, Arthur Andersen.
260 $aChicago :$bUpstart Publishing,$cc1997.
300 $axiv, 218 p. :$bill. ;$c28 cm.
500 $aRev. ed. of: Talking with your customers. c1993.
500 $aIncludes index.
650 0 $aCustomer relations.
650 0 $aCustomer services.
650 0 $aConsumer satisfaction.
650 0 $aMotivation research (Marketing)
650 0 $aMarket surveys.
700 1 $aWing, Michael J.$tTalking with your customers.
710 2 $aArthur Andersen LLP.