MARC record from Internet Archive

LEADER: 02466cam 2200493 a 4500
001 ocm49691588
003 OCoLC
005 20201125022216.0
008 020419s2002 enka b 001 0 eng
040 $aNLM$beng$cNLM$dUKM$dCGC$dYDXCP$dOCLCF$dZ5A$dOCLCQ$dUKUOY
015 $aGBA228285$2bnb
016 7 $a101184097$2DNLM
020 $a9781857759013
020 $a185775901X
035 $a(OCoLC)49691588
042 $anlmcopyc
060 00 $a2003 I-307
060 10 $aW 84.6$bP558a 2002
082 04 $a158.2$221
100 1 $aPhillips, Annie.
245 10 $aAssertiveness and the manager's job /$cAnnie Phillips.
260 $aAbingdon, U.K. :$bRadcliffe Medical Press,$c©2002.
300 $a186 pages :$billustrations ;$c25 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aRadcliffe primary care
504 $aIncludes bibliographical references and index.
505 00 $g1.$tThe importance of being assertive --$g2.$tWomen at work --$g3.$tHow to be assertive --$g4.$tFeelings --$g5.$tMaking and refusing requests --$g6.$tDealing with conflict --$g7.$tDealing with criticism --$g8.$tNegotiating --$g9.$tTime management --$g10.$tCombating stress --$g11.$tGoal setting and change management --$g12.$tDeveloping your management skills.
520 1 $a"This practical guide provides GPs, practice managers and members of the primary care team with the tools to manage the stresses and conflict in general practice. All the necessary skills are covered including negotiating, dealing with anger, handling criticism and change management. Filled with practical examples and exercises, referenced throughout and with recommended reading lists at the end of each chapter, it encourages the reader to invest in their own personal and professional development."--Jacket.
583 1 $aLegacy$c2017$5UoY
650 0 $aAssertiveness (Psychology)
650 0 $aInterpersonal communication.
650 12 $aPrimary Health Care$xorganization & administration.
650 22 $aAssertiveness.
650 7 $aAssertiveness (Psychology)$2fast$0(OCoLC)fst00819028
650 7 $aInterpersonal communication.$2fast$0(OCoLC)fst00977344
830 0 $aRadcliffe primary care.
938 $aYBP Library Services$bYANK$n100338129
029 0 $aNLM$b101184097
029 1 $aAU@$b000023522934
029 1 $aNZ1$b6871492
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 34 OTHER HOLDINGS