MARC record from Internet Archive

LEADER: 04665cam 2200877 a 4500
001 ocm29023401
003 OCoLC
005 20191208210853.0
008 930929s1994 nyua b 001 0 eng
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020 $a9780070066786
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035 $a(OCoLC)29023401$z(OCoLC)30033815
050 00 $aHD62.15$b.B49 1994
082 00 $a658.562$221
084 $a658.4013$222
084 $a85.12$2bcl
084 $aQP 321$2rvk
245 00 $aBeyond total quality management :$btoward the emerging paradigm /$cGreg Bounds [and others].
260 $aNew York :$bMcGraw-Hill,$c℗♭1994.
300 $axxviii, 817 pages :$billustrations ;$c25 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aMcGraw-Hill series in management
504 $aIncludes bibliographical references and indexes.
505 00 $tPreface --$gCh. 1.$tGlobal Competitiveness and the Emerging Paradigm --$gCh. 2.$tTQM and the Foundation of the Emerging Paradigm --$gCh. 3.$tOrganizational Culture and Paradigm Shift --$gCh. 4.$tManagement Role Responsibilities --$gCh. 5.$tConcepts of Customer Value --$gCh. 6.$tStrategic Management and the Emerging Paradigm --$gCh. 7.$tMeasuring Customer Value --$gCh. 8.$tOrganizing to Improve Systems --$gCh. 9.$tVariation: Interpreting its Meaning --$gCh. 10.$tVariation: Understanding Causes --$gCh. 11.$tStrategic Linkage of Operations through Employee Involvement --$gCh. 12.$tCultural Change and Organizational Learning --$tCase Studies: Federal Express: The Vision Made Real --$tCase Studies: IBM Rochester: The Seasons of Change --$tCase Studies: John Young: Hewlett-Packard's Champion of Change --$tCase Studies: St. Mary's Continuous Quality Improvement --$tCase Studies: Toyota, Part I: The Standardization of Culture --$tCase Studies: Toyota, Part II: Customer Satisfaction Measurement --$tCase Studies: Toyota, Part III: Toyota Production System and Kaizen --$tCase Studies: Toyota, Part IV: The Culture of Standardization --$tCase Studies: Xerox, Part I: Establishing the Vision --$tCase Studies: Xerox, Part II: Realizing the Vision --$tCase Studies: Xerox, Part III: Accomplishing Behavioral Change --$tCase Studies: Xerox, Part IV: Xerox 2000: Putting It Together "Building the New Xerox" --$tGlossary --$tIndexes --$tName and Company Index --$tSubject Index.
650 0 $aTotal quality management.
650 6 $aQualite totale.
650 7 $aTotal quality management.$2fast$0(OCoLC)fst01153015
650 7 $aQualita tsmanagement$2gnd
650 17 $aKwaliteitszorg.$2gtt
653 0 $aQuality control
653 00 $akwaliteitscontroles
653 00 $aquality controls
653 00 $aproductiecontroles
653 00 $aproduction controls
653 00 $astatistiek
653 00 $astatistics
653 00 $aorganisaties
653 00 $aorganizations
653 00 $atheorie
653 00 $atheory
653 00 $abedrijfsvoering
653 00 $amanagement
653 00 $abestuur
653 00 $aadministration
653 00 $abedrijfseconomie
653 00 $abusiness management
653 10 $aQuality Management
653 10 $aKwaliteitszorg
700 1 $aBounds, Gregory M.
776 08 $iOnline version:$tBeyond total quality management.$dNew York : McGraw-Hill, ℗♭1994$w(OCoLC)623502214
830 0 $aMcGraw-Hill series in management.
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=005884438&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005884438&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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