| Record ID | ia:beyondworldclass0000ross_a9k3 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/beyondworldclass0000ross_a9k3/beyondworldclass0000ross_a9k3_marc.xml |
| Download MARC binary | https://www.archive.org/download/beyondworldclass0000ross_a9k3/beyondworldclass0000ross_a9k3_meta.mrc |
LEADER: 01334cam a22002654a 4500
001 2001003599
003 DLC
005 20100128164719.0
008 010613s2002 ilu 000 0 eng
010 $a 2001003599
020 $a0793149053
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5415.5$b.R67 2002
082 00 $a658.8/12$221
100 1 $aRoss, Alan M.
245 10 $aBeyond world class :$bbuilding character, relationships and profits /$cAlan M. Ross, with Cecil Murphey.
260 $aChicago, IL :$bDearborn Trade Pub.,$cc2002.
300 $aix, 228 p. ;$c24 cm.
505 0 $aA business parable -- Becoming a beyond world class company -- Strategy toward beyond world class -- Building covenantal relationships -- Seeing the customers' future: four power questions -- Covenanting with customers: five significant questions -- Beyond marketing 101: continuous solutions development -- The model of a solution -- Covenanting with employees -- Building a character culture -- Culture character: humility -- Culture character: sponsoring champions -- Culture character: integrity and modeling -- Culture character: fairness and caring -- An uncommon passion.
650 0 $aCustomer relations.
650 0 $aCorporate culture.
650 0 $aHuman capital.
650 0 $aSuccess in business.
700 1 $aMurphey, Cecil.