MARC record from Internet Archive

LEADER: 04887cam 22006494a 4500
001 ocm51327974
003 OCoLC
005 20200721021718.0
008 020724s2003 ne a b 001 0 eng
010 $a 2002110618
040 $aDLC$beng$cDLC$dUBA$dBAKER$dNLGGC$dBTCTA$dYDXCP$dQ3H$dOCLCG$dIG#$dOCLCQ$dOCLCF$dOCLCO$dNJI$dOCLCQ$dI8M$dNZAUC$dOCLCQ$dAU@$dOCLCQ
020 $a1558607587
020 $a9781558607583
035 $a(OCoLC)51327974
042 $apcc
050 00 $aHF5548.32$b.H367 2003
082 00 $a658.4/06$221
084 $a85.08$2bcl
100 1 $aHarmon, Paul,$d1942-
245 10 $aBusiness process change :$ba manager's guide to improving, redesigning, and automating processes /$cPaul Harmon ; [foreword by Geary Rummler].
260 $aAmsterdam ;$aBoston :$bMorgan Kaufmann Publishers,$c©2003.
300 $axxi, 529 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 503-506) and index.
505 0 $a1. Business process change -- Part I. Process management -- 2. Strategy, value chains, and competitive advantage -- 3. Process architecture and organizational alignment -- Part II. Modeling organizations and processes -- 4. Modeling organizations -- 5. Modeling processes -- 6. Analyzing activities -- Part III. Managing and improving business processes -- 7. Managing and measuring business processes -- 8. Process improvement with six sigma -- Part IV. Business process redesign -- 9. A business process redesign methodology -- 10. Process redesign patterns -- Part V. Business process automation -- 11. Workflow and XML business process languages -- 12. ERP-driven redesign -- 13. Software development -- Part VI. The e-business challenge -- 14. E-business: Portals and customer-oriented applications -- 15. Supplier and internally oriented e-business applications -- Part VII. Putting it all together -- 16. The ergonomic systems case study -- 17. Software tools for business process development -- 18. Conclusions and recommendations.
520 $aEvery company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is a part of his or her job. In the wake of the dot-com collapse, managers are trying to figure out how they can take advantage of email, the Internet, and the Web to improve their business process. At the same time, managers are interested in developing business process architectures and measurement systems that align business processes with corporate goals. Managers face many options in approaching these problems. Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade. It focuses on the process change problems faced by todays managers, summarizes the state of the art of business process analysis & improvement, including the basic vocabulary of modeling, presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign, and offers detailed case studies showing how these methods are implemented.
650 0 $aElectronic commerce.
650 0 $aOrganizational change.
650 0 $aSystem design.
650 6 $aChangement organisationnel$xGestion.
650 6 $aTechnologie de l'information$xGestion.
650 6 $aPlanification stratégique.
650 6 $aRéingénierie organisationnelle.
650 7 $aElectronic commerce.$2fast$0(OCoLC)fst00906906
650 7 $aOrganizational change.$2fast$0(OCoLC)fst01047828
650 7 $aSystem design.$2fast$0(OCoLC)fst01141401
650 17 $aBusiness Process Reengineering.$2gtt
650 17 $aOrganisatieverandering.$2gtt
650 7 $aComércio eletrônico.$2larpcal
650 7 $aMudança organizacional.$2larpcal
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/els031/2002110618.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/description/els031/2002110618.html
938 $aBaker & Taylor$bBKTY$c50.95$d38.21$i1558607587$n0004064191$sactive
938 $aBaker and Taylor$bBTCP$n2002110618
938 $aIngram$bINGR$n9781558607583
938 $aYBP Library Services$bYANK$n1900281
029 1 $aAU@$b000024509836
029 1 $aAU@$b000025104186
029 1 $aAU@$b000057567500
029 1 $aIG#$b9781558607583
029 1 $aNLGGC$b248760629
029 1 $aNZ1$b7475777
029 1 $aYDXCP$b1900281
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 201 OTHER HOLDINGS