MARC record from Internet Archive

LEADER: 03378cam 22006974a 4500
001 ocm57514962
003 OCoLC
005 20200905101052.0
008 050125s2005 dcu b 001 0 eng
010 $a 2005001811
040 $aDNLM/DLC$beng$cDLC$dNLM$dBAKER$dMUQ$dBTCTA$dYDXCP$dIG#$dOCLCQ$dOCLCF$dOCLCO$dOCLCQ$dNJR$dUKWOH$dOCLCO$dOCLCA
016 7 $a101239373$2DNLM
020 $a1582120803
020 $a9781582120805
024 3 $a9781582120805
035 $a(OCoLC)57514962
042 $apcc
050 00 $aRS56$b.B474 2005
060 00 $a2005 I-363
060 10 $aQV 21$bB496c 2005
082 00 $a615/.1$222
100 1 $aBerger, Bruce A.
245 10 $aCommunication skills for pharmacists :$bbuilding relationships, improving patient care /$cBruce A. Berger.
250 $a2nd ed.
260 $aWashington, D.C. :$bAmerican Pharmacists Association,$c2005.
300 $aviii, 212 pages ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $a"The chapters in this book are articles that were originally published in U.S. Pharmacist"--Acknowledgments.
504 $aIncludes bibliographical references and index.
505 0 $aCaring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues affect the relationship -- Cultural competence.
650 0 $aCommunication in pharmacy.
650 0 $aPharmacist and patient.
650 6 $aCommunication en pharmacie.
650 6 $aRelations pharmacien-patient.
650 7 $aCommunication in pharmacy.$2fast$0(OCoLC)fst00870240
650 7 $aPharmacist and patient.$2fast$0(OCoLC)fst01060217
650 12 $aPharmacists.
650 12 $aProfessional-Patient Relations.
650 22 $aCommunication.
655 2 $aCollected Work.
710 2 $aAmerican Pharmacists Association.
730 0 $aU.S. pharmacist.
776 08 $iOnline version:$aBerger, Bruce A.$tCommunication skills for pharmacists.$b2nd ed.$dWashington, D.C. : American Pharmacists Association, 2005$w(OCoLC)607615179
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/ecip056/2005001811.html
856 42 $3Book review (E-STREAMS)$uhttp://www.e-streams.com/es0904/es0904_4385.html
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/enhancements/fy0653/2005001811-b.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/enhancements/fy0621/2005001811-d.html
856 41 $aTable of contents$uhttp://www.loc.gov/catdir/toc/ecip056/2005001811.html
938 $aBaker & Taylor$bBKTY$c41.00$d.00$i1582120803$n0006248485$sactive
938 $aBaker and Taylor$bBTCP$n2005001811
938 $aIngram$bINGR$n9781582120805
938 $aYBP Library Services$bYANK$n2189192
029 1 $aAU@$b000026641611
029 1 $aIG#$b9781582120805
029 1 $aNLM$b101239373
029 1 $aNZ1$b9115228
029 1 $aYDXCP$b2189192
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 94 OTHER HOLDINGS