| Record ID | ia:customerchemistr00nayl |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customerchemistr00nayl/customerchemistr00nayl_marc.xml |
| Download MARC binary | https://www.archive.org/download/customerchemistr00nayl/customerchemistr00nayl_meta.mrc |
LEADER: 00913cam 2200301Mc 4500
001 ocn464583405
003 OCoLC
005 20180307153024.0
008 140322s2002 ilu 000 0 eng d
040 $aDKDLA$bdan$cDKDLA$dOCLCQ
020 $a0658001442
020 $a9780658001444
035 $a(OCoLC)464583405
100 1 $aNaylor, Mary
245 10 $aCustomer chemistry :$bhow to keep the customers you want - and say "good-bye" to the ones you don't
260 $aChicago :$bMcGraw-Hill,$c2002
300 $a234 s
336 $atekst$btxt$2rdacontent/dan
337 $aumedieret$bn$2rdamedia/dan
650 4 $aKunderelationer
650 4 $aKundeloyalitet
650 4 $aKundeorientering
650 4 $aKundetilfredshed
700 1 $aGreco, Susan
029 1 $aDKDLA$b820050-katalog:001303487
029 1 $aDKDLA$b820120-katalog:000277396
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 2 OTHER HOLDINGS