| Record ID | ia:customerfocusedq0000mowe |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customerfocusedq0000mowe/customerfocusedq0000mowe_marc.xml |
| Download MARC binary | https://www.archive.org/download/customerfocusedq0000mowe/customerfocusedq0000mowe_meta.mrc |
LEADER: 01181cam 2200349 a 4500
001 ocm32707549
003 OCoLC
005 20220627133852.0
008 950625s1994 tnua 000 0 eng d
040 $aFWD$beng$cFWD$dOCL$dTNZ$dOCLCQ$dOCLCF$dOCLCQ$dOCLCO$dOCLCQ$dOCLCO
020 $a0945320477
020 $a9780945320470
035 $a(OCoLC)32707549
050 14 $aHF5415.5.M68 1994
082 04 $a658.812$bM
100 1 $aMowery, Richard Neal.
245 10 $aCustomer focused quality /$cNeal Mowery, Patricia Reavis, Sheila R. Poling.
260 $aKnoxville, Tenn. :$bSPC Press,$c©1994.
300 $axix, 177 pages :$billustrations ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer relations.
650 0 $aConsumer satisfaction.
650 2 $aConsumer Behavior
650 6 $aConsommateurs$xSatisfaction.
650 7 $aConsumer satisfaction.$2fast$0(OCoLC)fst00876403
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
700 1 $aReavis, Patricia A.
700 1 $aPoling, Sheila Richardson.
994 $aZ0$bIME
948 $hNO HOLDINGS IN IME - 14 OTHER HOLDINGS