| Record ID | ia:customerresponse0000anto |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customerresponse0000anto/customerresponse0000anto_marc.xml |
| Download MARC binary | https://www.archive.org/download/customerresponse0000anto/customerresponse0000anto_meta.mrc |
LEADER: 01399cam 2200349Ia 4500
001 ocm26289661
003 OCoLC
005 20210820003641.0
008 920730s1991 mdua 000 0 eng d
010 $a 91066064
040 $aGZM$beng$cGZM$dOCLCQ$dBAKER$dOCLCG$dOCLCQ$dOCLCF$dOCLCQ$dOCLCO
020 $a0963046403
020 $a9780963046406
035 $a(OCoLC)26289661
050 4 $aHF5415.5$b.A57 1991
100 1 $aAnton, Jon.
245 10 $aCustomer response and information systems :$bdesign and implementation /$cby Jon Anton, T. Richard Bennett, and Richard Widdows.
260 $aWhitehaven, Md. :$bWaterfront Press,$c1991.
300 $axviii, 306 pages :$billustrations ;$c28 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer services$xAutomation.
650 0 $aCustomer relations.
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
650 7 $aCustomer services$xAutomation.$2fast$0(OCoLC)fst00885546
700 1 $aBennett, T. Richard.
700 1 $aWiddows, Richard,$d1945-
776 08 $iOnline version:$aAnton, Jon.$tCustomer response and information systems.$dWhitehaven, Md. : Waterfront Press, 1991$w(OCoLC)629183397
938 $aBaker & Taylor$bBKTY$c95.00$d99.95$i0963046403$n0002231081$sactive
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 6 OTHER HOLDINGS