| Record ID | ia:customersarrivin0000wait |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customersarrivin0000wait/customersarrivin0000wait_marc.xml |
| Download MARC binary | https://www.archive.org/download/customersarrivin0000wait/customersarrivin0000wait_meta.mrc |
LEADER: 01163cam 2200313Ia 4500
001 ocm37296257
003 OCoLC
005 20201217083922.0
008 970715s1996 nyua 000 0 eng d
040 $aWQT$beng$cWQT$dXBM$dOCLCQ$dOCLCF$dOCLCQ$dOCLCO
020 $z0936648848
035 $a(OCoLC)37296257
050 4 $aHF5415$b.W25 1996
100 1 $aWaite, Andrew J.
245 10 $aCustomers : arriving with a history, leaving with an experience! :$bhow to build your sales, service or help desk call center to please customers /$cby Andrew J. Waite.
260 $a[New York] :$bFlatiron Pub.,$c1996.
300 $a300 pages :$billustrations ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer services.
650 0 $aCustomer relations.
650 0 $aCall centers$xManagement.
650 7 $aCall centers$xManagement.$2fast$0(OCoLC)fst00844327
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
029 1 $aAU@$b000021743631
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 10 OTHER HOLDINGS