| Record ID | ia:customerservicee0000ford |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customerservicee0000ford/customerservicee0000ford_marc.xml |
| Download MARC binary | https://www.archive.org/download/customerservicee0000ford/customerservicee0000ford_meta.mrc |
LEADER: 00654nam a2200229 a 4500
001 97077105
003 DLC
005 19981019142259.4
008 971022s1997 iau 000 0 eng d
010 $a 97077105
020 $a1884926835
035 $a(OCoLC)39683285
040 $aMnRM$cMnRM$dDLC
042 $alccopycat
050 04 $aHF5415.5$b.F67 1997
082 00 $a658.8/12$221
100 1 $aFord, Lisa.
245 10 $aCustomer service excellence :$bit's in the details /$cLisa Ford.
260 $aWest Des Moines, Iowa :$bAmerican Media Publishing,$c1997.
300 $a95 p. :$bill. ;$c26 cm.
440 0 $aAMI how-to series
650 0 $aCustomer services.