| Record ID | ia:customerservicep0000newb |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customerservicep0000newb/customerservicep0000newb_marc.xml |
| Download MARC binary | https://www.archive.org/download/customerservicep0000newb/customerservicep0000newb_meta.mrc |
LEADER: 01463cam 2200433Mi 4500
001 ocm59468212
003 OCoLC
005 20210708084606.0
008 050424s2002 enka 000 0 eng d
040 $aUKV3G$beng$cUKV3G$dUKM$dBAKER$dYDXCP$dOCLCG$dOCLCF$dBEDGE$dOCLCO$dOCLCQ$dMM9$dUKMGB
015 $aGBA255477$2bnb
016 7 $a009502214$2Uk
019 $a50494544
020 $a1903776007
020 $a9781903776001
035 $a(OCoLC)59468212$z(OCoLC)50494544
050 4 $aHF5549.5.C53
082 04 $a658.812$221
100 1 $aNewby, Tony.
245 14 $aThe customer service pocketbook /$cby Tony Newby & Sean McManus ; drawings by Phil Hailstone.
250 $a2nd ed.
260 $aArlesford :$bManagement Pocketbooks,$c2002.
300 $a103 pages :$billustrations ;$c11 x 15 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $aPrevious edition: 1991.
650 0 $aCustomer services.
650 7 $aService à la clientèle.$2eclas
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
700 1 $aMcManus, Sean,$d1973-
938 $aBaker & Taylor$bBKTY$c8.95$d13.90$i1903776007$n0004147654$sactive
938 $aYBP Library Services$bYANK$n2249979
029 1 $aAU@$b000024036190
029 1 $aNZ1$b14157329
029 1 $aUNITY$b04357176X
029 1 $aUKMGB$b009502214
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 30 OTHER HOLDINGS