| Record ID | ia:customerservicer0000deed |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customerservicer0000deed/customerservicer0000deed_marc.xml |
| Download MARC binary | https://www.archive.org/download/customerservicer0000deed/customerservicer0000deed_meta.mrc |
LEADER: 01274cam 2200349Ia 4500
001 ocm25478091
003 OCoLC
005 20210531140908.0
008 920314s1989 ilua 000 0 eng d
040 $aQBL$beng$cQBL$dACK$dUV$$dBAKER$dOCLCQ$dOCLCF$dOCLCQ$dOCLCO
020 $a0850131642
020 $a9780850131642
035 $a(OCoLC)25478091
050 4 $aHF5415.5$b.D44 1989
082 4 $a658.812$bDEE
100 1 $aDee, David.
245 14 $aThe customer service rep's survival guide :$bhow to keep your customers coming back /$cwriter, David Dee ; illustrator, Mark Braun ; compiled by the editors of Customers.
246 3 $aSurvival guide
260 $aChicago, Ill. :$bDartnell Corp.,$c©1989.
300 $a112 pages :$billustrations ;$c21 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer services.
650 0 $aCustomer relations.
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
938 $aBaker & Taylor$bBKTY$c3.95$d8.90$i0850131642$n0002158758$sactive
029 1 $aAU@$b000011874737
029 1 $aAU@$b000068976033
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 14 OTHER HOLDINGS