MARC record from Internet Archive

LEADER: 03653cam a2200781Ii 4500
001 15107792
005 20220618232318.0
006 m o d
007 cr cnu|||unuuu
008 151007s2016 enk ob 001 0 eng d
035 $a(OCoLC)ocn922965969
035 $a(NNC)15107792
040 $aN$T$beng$erda$epn$cN$T$dN$T$dOCLCO$dYDXCP$dEBLCP$dOCLCO$dOCLCQ$dTYFRS$dOCLCO$dUPM$dDHA$dU3W$dOCLCQ$dOCLCF$dINT$dOCLCQ$dTKN$dLEAUB$dOCLCQ$dSFB$dOCLCO
019 $a923570689$a927491972
020 $a9781134094158$q(electronic bk.)
020 $a1134094159$q(electronic bk.)
020 $z9780415829045
020 $z0415829046$q(hardback)
035 $a(OCoLC)922965969$z(OCoLC)923570689$z(OCoLC)927491972
050 4 $aHF5548.8$b.W276 2016
072 7 $aPSY$x003000$2bisacsh
072 7 $aSEL$x031000$2bisacsh
072 7 $aSEL$x016000$2bisacsh
072 7 $aSEL$x027000$2bisacsh
082 04 $a158.7$223
049 $aZCUA
100 1 $aWard, Jenna,$eauthor.
245 14 $aThe dark side of emotional labour /$cJenna Ward and Robert McMurray.
264 1 $aAbingdon, Oxon ;$aNew York, NY :$bRoutledge,$c2016.
300 $a1 online resource
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
490 1 $aRoutledge studies in management, organizations and society
588 0 $aPrint version record.
504 $aIncludes bibliographical references and index.
505 0 $a""Cover""; ""Title""; ""Copyright""; ""Contents""; ""1 Introduction""; ""2 Paid to scare or care? The invisibility of antipathetic emotional labour""; ""3 Absent emotion? Remaining neutral in the face of abuse""; ""4 Dealing in emotional dirty work""; ""5 Emotional pain and the threat of toxicity""; ""6 Emotional capital: exposure, experience and praxis""; ""7 Emotional labour and the ethics of care""; ""References""; ""Index""
650 0 $aWork$xPsychological aspects.
650 0 $aService industries workers$xPsychology.
650 0 $aCaregivers$xPsychology.
650 0 $aOrganizational behavior.
650 0 $aIndustrial sociology.
650 0 $aPsychology, Industrial.
650 0 $aPersonnel management.
650 6 $aTravail$xAspect psychologique.
650 6 $aServices (Industrie)$xPersonnel$xPsychologie.
650 6 $aAidants naturels$xPsychologie.
650 6 $aComportement organisationnel.
650 6 $aSociologie industrielle.
650 6 $aPsychologie du travail.
650 6 $aPersonnel$xDirection.
650 7 $aPSYCHOLOGY$xApplied Psychology.$2bisacsh
650 7 $aSELF-HELP$xPersonal Growth$xGeneral.$2bisacsh
650 7 $aSELF-HELP$xPersonal Growth$xHappiness.$2bisacsh
650 7 $aSELF-HELP$xPersonal Growth$xSuccess.$2bisacsh
650 7 $aCaregivers$xPsychology.$2fast$0(OCoLC)fst00847349
650 7 $aIndustrial sociology.$2fast$0(OCoLC)fst00971738
650 7 $aOrganizational behavior.$2fast$0(OCoLC)fst01047801
650 7 $aPersonnel management.$2fast$0(OCoLC)fst01058797
650 7 $aPsychology, Industrial.$2fast$0(OCoLC)fst01081592
650 7 $aWork$xPsychological aspects.$2fast$0(OCoLC)fst01180203
655 0 $aElectronic books.
655 4 $aElectronic books.
700 1 $aMcMurray, Robert,$eauthor.
776 08 $iPrint version:$aWard, Jenna.$tDark side of emotional labour.$dAbingdon, Oxon ; New York, NY : Routledge, 2016$z9780415829045$z0415829046$w(DLC) 2015016523$w(OCoLC)898926330
830 0 $aManagement, organizations and society (London, England)
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio15107792$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS