MARC record from Internet Archive

LEADER: 04638cam 2200577 a 4500
001 ocm25916099
003 OCoLC
005 20180509032813.0
008 920508s1992 cau b 001 0 eng
010 $a 92018758
040 $aDLC$beng$cDLC$dYBM$dBAKER$dBTCTA$dLVB$dYDXCP$dOCLCG$dINTCL$dOCLCQ$dOCLCF$dOCLCO$dOCLCQ$dOCLCO$dPHUST$dOCLCQ$dCSJ$dOCLCQ
020 $a1555424791$q(alk. paper)
020 $a9781555424794$q(alk. paper)
035 $a(OCoLC)25916099
043 $an-us---
050 00 $aLB2343$b.C55 1992
082 00 $a378.1/94$220
100 1 $aClement, Linda M.,$d1949-
245 10 $aEffective leadership in student services :$bvoices from the field /$cLinda M. Clement, Scott T. Rickard.
250 $a1st ed.
260 $aSan Francisco :$bJossey-Bass,$c℗♭1992.
300 $axvi, 248 pages ;$c24 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aThe Jossey-Bass higher and adult education series
504 $aIncludes bibliographical references (pages 229-240) and indexes.
505 0 $aLeadership in student services -- Part 1: Essential elements of effective leadership -- Personal attributes associated with success -- Knowing how to lead and how to follow -- Creating a supportive campus environment -- Part 2: Building and maintaining relationships -- Interacting with students -- Enlisting faculty support -- Working with staff -- Part 3: Challenges that test our capabilities -- Managing crises -- Coping with the demands of day-to-day practice -- Building identity and credibility of student services leaders -- Service as an ethic of care -- Resource A.: List of nominators -- Resource B.: Respondents to survey of effective leaders -- Resource C: Interview questions -- Resource D.: Profile of effective leaders.
520 1 $a"Effective Leadership in Student Services examines the personal qualities - integrity, commitment, and tenacity - as well as the institutional characteristics that effective leaders feel contribute most to their success; reveals the critical role of relationships with students, faculty, and staff; and tells how to develop and maintain productive relationships with each of these groups. The authors show, for instance, how student services practitioners can develop positive relationships with faculty, offering a variety of approaches to forging meaningful relationships. Clement and Rickard identify the behaviors most essential for working successfully with students and offer specific advice on how to hire the best staff and facilitate their professional development." "The book presents strategies for coping with the issues of day-to-day practice, including confidentiality, favoritism, and budgets. The leaders interviewed also share their approaches to building credibility around such key campus issues as identity, gender, race, and politics - and offer specific advice on responding to these and other challenges." "Clement and Rickard suggest practical strategies for responding to crises as well as to the everyday challenges of the student services profession. For example, they show how such techniques as maintaining visibility and being organized in presentations to the campus and the media can help administrators assert leadership during campus crises."--Jacket.
650 0 $aCounseling in higher education$zUnited States.
650 0 $aLeadership.
650 0 $aCrisis management$zUnited States.
650 6 $aServices personnels aux e tudiants$zE tats-Unis.
650 6 $aLeadership.
650 6 $aGestion de la crise$zE tats-Unis.
650 7 $aCounseling in higher education.$2fast$0(OCoLC)fst00881262
650 7 $aCrisis management.$2fast$0(OCoLC)fst00883617
650 7 $aLeadership.$2fast$0(OCoLC)fst00994701
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
700 1 $aRickard, Scott T.
776 08 $iOnline version:$aClement, Linda M., 1949-$tEffective leadership in student services.$b1st ed.$dSan Francisco : Jossey-Bass, ℗♭1992$w(OCoLC)645857572
830 0 $aJossey-Bass higher and adult education series.
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/onix06/92018758.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/enhancements/fy0705/92018758-d.html
938 $aBaker & Taylor$bBKTY$c42.00$d42.00$i1555424791$n0002121930$sactive
938 $aBaker and Taylor$bBTCP$n92018758
938 $aYBP Library Services$bYANK$n1162108
029 1 $aAU@$b000009079232
029 1 $aYDXCP$b1162108
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 390 OTHER HOLDINGS