MARC record from Internet Archive

LEADER: 22743cam 2200565 i 4500
001 ocn913712273
003 OCoLC
005 20220209011359.0
008 150709s2017 mauab b 001 0 eng
010 $a 2015027175
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019 $a920742243$a931646767
020 $a9780134238241$q(pbk.)
020 $a0134238249
035 $a(OCoLC)913712273$z(OCoLC)920742243$z(OCoLC)931646767
042 $apcc
050 00 $aT58.6$b.L3753 2017
082 00 $a658.4/038011$223
100 1 $aLaudon, Kenneth C.,$d1944-$eauthor.
245 10 $aEssentials of management information systems /$cKenneth C. Laudon, New York University, Jane P. Laudon, Azimuth Information Systems.
250 $aTwelveth edition.
264 1 $aBoston :$bPearson,$c[2017]
300 $axxvi, 494 pages :$bcolor illustrations, color map ;$c28 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and indexes.
505 00 $aMachine generated contents note:$g1.$tBusiness Information Systems in Your Career --$tChapter-Opening Case: The San Francisco Giants Keep Winning with Information Technology --$g1-1.$tWhy are information systems so essential for running and managing a business today? --$tHow Information Systems Are Transforming Business --$tWhat's New in Management Information Systems? --$tGlobalization Challenges and Opportunities: A Flattened World --$tInteractive Session: People, The Mobile Pocket Office --$tBusiness Drivers of Information Systems --$g1-2.$tWhat exactly is an information system? How does it work? What are its people, organizational, and technology components? --$tWhat Is an Information System? --$tIt Isn't Simply Technology: The Role of People and Organizations --$tDimensions of Information Systems --$tInteractive Session: Technology UPS Competes Globally with Information Technology --$g1-3.$tHow will a four-step method for business problem solving help you solve information system[—]related problems? --$tProblem-Solving Approach --$tModel of the Problem-Solving Process --$tRole of Critical Thinking in Problem Solving --$tConnection Between Business Objectives, Problems, and Solutions --$g1-4.$tHow will information systems affect business careers, and what information systems skills and knowledge are essential? --$tHow Information Systems Will Affect Business Careers --$tInformation Systems and Your Career. Wrap-Up --$tHow This Book Prepares You For the Future --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using Databases to Analyze Sales Trends --$tImproving Decision Making: Using the Internet to Locate Jobs Requiring Information Systems Knowledge --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case: Home Depot Renovates Itself with New Systems and Ways of Working --$g2.$tGlobal E-Business and Collaboration --$tChapter-Opening Case: Enterprise Social Networking Helps ABB Innovate and Grow --$g2-1.$tWhat major features of a business are important for understanding the role of information systems? --$tOrganizing a Business: Basic Business Functions --$tBusiness Processes --$tManaging a Business and Firm Hierarchies --$tBusiness Environment --$tRole of Information Systems in a Business --$g2-2.$tHow do systems serve different management groups in a business and how do systems that link the enterprise improve organizational performance? --$tSystems for Different Management Groups --$tSystems for Linking the Enterprise --$tInteractive Session: Organizations, New Systems Help Plan International Manage Its Human Resources --$tE-Business, E-Commerce, and E-Government --$g2-3.$tWhy are systems for collaboration and social business so important and what technologies do they use? --$tWhat Is Collaboration? --$tWhat Is Social Business? --$tBusiness Benefits of Collaboration and Social Business --$tBuilding a Collaborative Culture and Business Processes --$tTools and Technologies for Collaboration and Social Business --$tInteractive Session: People, Is Social Business Working Out? --$g2-4.$tWhat is the role of the information systems function in a business? --$tInformation Systems Department --$tInformation Systems Services --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using a Spreadsheet to Select Suppliers 71 Achieving Operational Excellence: Using Internet Software to Plan Efficient Transportation Routes --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, How Much Does Data-Driven Planting Help Farmers? --$g3.$tAchieving Competitive Advantage with Information Systems --$tChapter-Opening Case: Should T.J.
505 00 $tMaxx Sell Online? --$g3-1.$tHow do Porter's competitive forces model, the value chain model, synergies, core competencies, and network-based strategies help companies use information systems for competitive advantage? --$tPorter's Competitive Forces Model --$tInformation System Strategies for Dealing with Competitive Forces --$tInteractive Session: Technology, Nike Becomes a Technology Company --$tInternet's Impact on Competitive Advantage --$tBusiness Value Chain Model --$tSynergies, Core Competencies, and Network-Based Strategies --$tDisruptive Technologies: Riding the Wave --$g3-2.$tHow do information systems help businesses compete globally? --$tInternet and Globalization --$tGlobal Business and System Strategies --$tGlobal System Configuration --$g3-3.$tHow do information systems help businesses compete using quality and design? --$tWhat Is Quality? --$tHow Information Systems Improve Quality --$g3-4.$tWhat is the role of business process management (BPM) in enhancing competitiveness? --$tWhat is Business Process Management? --$tInteractive Session: Organizations Datacard Group Redesigns the Way It Works --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using a Database to Clarify Business Strategy --$tImproving Decision Making: Using Web Tools to Configure and Price an Automobile --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Will Technology Save Sears? --$g4.$tEthical and Social Issues in Information Systems --$tChapter-Opening Case: The Dark Side of Big Data --$g4-1.$tWhat ethical, social, and political issues are raised by information systems? --$tModel for Thinking About Ethical, Social, and Political Issues --$tFive Moral Dimensions of the Information Age --$tKey Technology Trends That Raise Ethical Issues --$g4-2.$tWhat specific principles for conduct can be used to guide ethical decisions? --$tBasic Concepts: Responsibility, Accountability, and Liability --$tInteractive Session: Organizations Edward Snowden: Traitor or Protector of Privacy? --$tEthical Analysis --$tCandidate Ethical Principles --$tProfessional Codes of Conduct --$tSome Real-World Ethical Dilemmas --$g4-3.$tWhy do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property? --$tInformation Rights: Privacy and Freedom in the Internet Age --$tProperty Rights: Intellectual Property --$g4-4.$tHow have information systems affected laws for establishing accountability and liability and the quality of everyday life? --$tComputer-Related Liability Problems --$tSystem Quality: Data Quality and System Errors --$tQuality of Life: Equity, Access, and Boundaries --$tHealth Risks: RSI, CVS, and Cognitive Decline --$tInteractive Session: People, Are We Relying Too Much on Computers to Think for Us? --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tAchieving Operational Excellence: Creating a Simple Blog --$tImproving Decision Making: Analyzing Web Browser Privacy --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Facebook Privacy: What Privacy? --$g5.$tIT Infrastructure: Hardware and Software --$tChapter-Opening Case: EasyJet Flies High with Cloud Computing --$g5-1.$tWhat are the components of IT infrastructure? --$tInfrastructure Components --$g5-2.$tWhat are the major computer hardware, data storage, input, and output technologies used in business and the major hardware trends? --$tTypes of Computers --$tStorage, Input, and Output Technology --$tContemporary Hardware Trends --$tInteractive Session: Technology, Wearable Computers Go to Work --$tInteractive Session: Organizations Cloud Computing Takes Off --$g5-3.$tWhat are the major types of computer software used in business and the major software trends? --$tOperating System Software --$tApplication Software and Desktop Productivity Tools --$tHTML and HTML5 --$tWeb Services --$tSoftware Trends --$g5-4.$tWhat are the principal issues in managing hardware and software technology? --$tCapacity Planning and Scalability --$tTotal Cost of Ownership (TCO) of Technology Assets --$tUsing Technology Service Providers --$tManaging Mobile Platforms --$tManaging Software Localization for Global Business --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using a Spreadsheet to Evaluate Hardware and Software Options --$tImproving Decision Making: Using Web Research to Budget for a Sales Conference --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, BYOD: Business Opportunity or Big Headache? --$g6.$tFoundations of Business Intelligence: Databases and Information Management --$tChapter-Opening Case: Better Data Management Helps the US Postal Service Rebound --$g6-1.$tWhat is a database and how does a relational database organize data? --$tEntities and Attributes --$tOrganizing Data in a Relational Database --$tEstablishing Relationships --$g6-2.$tWhat are the principles of a database management system? --$tOperations of a Relational DBMS --$tCapabilities of Database Management Systems --$tNonrelational Databases and Databases in the Cloud --$g6-3.$tWhat are the principal tools and technologies for accessing information from databases to improve business performance and decision making? --$tChallenge of Big Data --$tBusiness Intelligence Infrastructure --$tInteractive Session: People New York City Embraces Data-Driven Crime Fighting --$tInteractive Session: Technology Driving ARI Fleet Management with Real-Time Analytics --$tAnalytical Tools: Relationships, Patterns, Trends --$tDatabases and the Web
505 00 $aNote continued:$g6-4.$tWhy are information policy, data administration, and data quality assurance essential for managing the firm's data resources? --$tEstablishing an Information Policy --$tEnsuring Data Quality --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tAchieving, Operational Excellence: Building a Relational Database for Inventory Management --$tImproving Decision Making: Searching Online Databases For Overseas Business Resources --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Can We Trust Big Data? --$g7.$tTelecommunications, the Internet, and Wireless Technology --$tChapter-Opening Case: Wireless Technology Makes Dundee Precious Metals Good as Gold --$g7-1.$tWhat are the principal components of telecommunications networks and key networking technologies? --$tNetworking and Communication Trends --$tWhat is a Computer Network? --$tKey Digital Networking Technologies --$g7-2.$tWhat are the different types of networks? --$tSignals: Digital vs.
505 00 $tAnalog --$tTypes of Networks --$tTransmission Media and Transmission Speed --$g7-3.$tHow do the Internet and Internet technology work and how do they support communication and e-business? --$tWhat Is the Internet? --$tInternet Addressing and Architecture --$tInteractive Session: Organizations, The Battle over Net Neutrality --$tInternet Services and Communication Tools --$tInteractive Session: People, Monitoring Employees on Networks: Unethical or Good Business? --$tWeb --$g7-4.$tWhat are the principal technologies and standards for wireless networking, communication, and Internet access? --$tCellular Systems --$tWireless Computer Networks and Internet Access --$tRFID and Wireless Sensor Networks --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using Spreadsheet Software to Evaluate Wireless Services --$tAchieving Operational Excellence: Using Web Search Engines for Business Research --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Google, Apple, and Facebook Struggle for Your Internet Experience --$g8.$tSecuring Information Systems --$tChapter-Opening Case: Target Becomes the Target for Massive Data Theft --$g8-1.$tWhy are information systems vulnerable to destruction, error, and abuse? --$tWhy Systems Are Vulnerable --$tMalicious Software: Viruses, Worms, Trojan Horses, and Spyware --$tHackers and Computer Crime --$tInternal Threats: Employees --$tSoftware Vulnerability --$g8-2.$tWhat is the business value of security and control? --$tLegal and Regulatory Requirements for Electronic Records Management --$tElectronic Evidence and Computer Forensics --$g8-3.$tWhat are the components of an organizational framework for security and control? --$tInformation Systems Controls --$tRisk Assessment --$tInteractive Session: People, The Flash Crash: A New Culprit --$tSecurity Policy --$tDisaster Recovery Planning and Business Continuity Planning --$tRole of Auditing --$g8-4.$tWhat are the most important tools and technologies for safeguarding information resources? --$tIdentity Management and Authentication --$tFirewalls, Intrusion Detection Systems, and Antivirus Software --$tSecuring Wireless Networks --$tEncryption and Public Key Infrastructure --$tEnsuring System Availability --$tSecurity Issues for Cloud Computing and the Mobile Digital Platform --$tEnsuring Software Quality --$tInteractive Session: Technology, BYOD: A Security Nightmare? --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects 301 4IS --$tManagement Decision Problems --$tImproving Decision Making: Using Spreadsheet Software to Perform a Security Risk Assessment --$tImproving Decision Making: Evaluating Security Outsourcing Services --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Sony Hacked Again: Bigger Than Ever --$g9.$tAchieving Operational Excellence and Customer Intimacy: Enterprise Applications --$tChapter-Opening Case: ACH Food Companies Transforms Its Business with Enterprise Systems --$g9-1.$tHow do enterprise systems help businesses achieve operational excellence? --$tWhat are Enterprise Systems? --$tEnterprise Software --$tBusiness Value of Enterprise Systems --$g9-2.$tHow do supply chain management systems coordinate planning, production, and logistics with suppliers? --$tSupply Chain --$tInformation Systems and Supply Chain Management --$tSupply Chain Management Software --$tInteractive Session: Organizations Scotts Miracle-Gro Cultivates Supply Chain Proficiency --$tGlobal Supply Chains and the Internet --$tBusiness Value of Supply Chain Management Systems --$g9-3.$tHow do customer relationship management systems help firms achieve customer intimacy? --$tWhat Is Customer Relationship Management? --$tCustomer Relationship Management Software --$tOperational and Analytical CRM --$tBusiness Value of Customer Relationship Management Systems --$g9-4.$tWhat are the challenges that enterprise applications pose and how are enterprise applications taking advantage of new technologies? --$tEnterprise Application Challenges --$tNext-Generation Enterprise Applications --$tInteractive Session: Technology, Unilever Unifies Globally with Enhanced ERP --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using Database Software to Manage Customer Service Requests --$tAchieving Operational Excellence: Evaluating Supply Chain Management Services --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Customer Relationship Management Helps Celcom Become Number One --$g10.$tE-Commerce: Digital Markets, Digital Goods --$tChapter-Opening Case: Uber Digitally Disrupts the Taxi Industry --$g10-1.$tWhat are the unique features of e-commerce, digital markets, and digital goods? --$tE-Commerce Today --$tNew E-Commerce: Social, Mobile, Local --$tWhy E-commerce is Different --$tKey Concepts in E-commerce: Digital Markets and Digital Goods in a Global Marketplace --$g10-2.$tWhat are the principal e-commerce business and revenue models? --$tTypes of E-Commerce --$tE-Commerce Business Models --$tE-Commerce Revenue Models --$g10-3.$tHow has e-commerce transformed marketing? --$tBehavioral Targeting --$tSocial E-commerce and Social Network Marketing --$tInteractive Session: People, Getting Social with Customers --$g10-4.$tHow has e-commerce affected Business-to-Business transactions? --$tElectronic Data Interchange ( EDI) --$tNew Ways of B2 B Buying and Selling --$g10-5.$tWhat is the role of m-commerce in business, and what are the most important m-commerce applications? --$tLocation-Based Services and Applications --$tInteractive Session: Organizations Can Instacart Deliver? --$tOther Mobile Commerce Services --$g10-6.$tWhat issues must be addressed when building an e-commerce presence? --$tDevelop an E-commerce Presence Map --$tDevelop a Timeline: Milestones --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using Spreadsheet Software to Analyze a Dot-Com Business --$tAchieving Operational Excellence: Evaluating E-Commerce Hosting Services --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, Walmart and Amazon Duke It Out for E-Commerce Supremacy --$g11.$tImproving Decision Making and Managing Knowledge --$tChapter-Opening Case: Germany Wins the World Cup with Big Data at Its Side --$g11-1.$tWhat are the different types of decisions, and how does the decision-making process work? --$tBusiness Value of Improved Decision Making --$tTypes of Decisions --$tDecision-Making Process --$tHigh-Velocity Automated Decision Making --$tQuality of Decisions and Decision Making --$g11-2.$tHow do business intelligence and business analytics support decision making? --$tWhat is Business Intelligence? --$tBusiness Intelligence Environment --$tBusiness Intelligence and Analytics Capabilities --$tInteractive Session: Technology, America's Cup: The Tension Between Technology and Human Decision Makers --$tBusiness Intelligence Users --$tGroup Decision-Support Systems --$g11-3.$tWhat are the business benefits of using intelligent techniques in decision making and knowledge management? --$tExpert Systems --$tCase-Based Reasoning --$tFuzzy Logic Systems --$tNeural Networks --$tGenetic Algorithms --$tInteractive Session: People Facial Recognition Systems: Another Threat to Privacy? --$tIntelligent Agents --$g11-4.$tWhat types of systems are used for enterprise-wide knowledge management and knowledge work, and how do they provide value for businesses? --$tEnterprise-Wide Knowledge
505 00 $tManagement Systems --$tKnowledge Work Systems --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using Pivot Tables to Analyze Sales Data --$tImproving Decision Making: Using Intelligent Agents for Comparison Shopping --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case, What's Up with IBM's Watson? --$g12.$tBuilding Information Systems and Managing Projects --$tChapter-Opening Case: Girl Scout Cookie Sales Go Digital --$g12-1.$tWhat are the core problem-solving steps for developing new information systems? --$tDefining and Understanding the Problem --$tDeveloping Alternative Solutions --$tEvaluating and Choosing Solutions --$tImplementing the Solution
505 00 $aNote continued:$g12-2.$tWhat are the alternative methods for building information systems? --$tTraditional Systems Development Life Cycle --$tPrototyping --$tEnd-User Development --$tPurchasing Solutions: Application Software Packages and Outsourcing --$tMobile Application Development: Designing for a Multi-Screen World --$tRapid Application Development for E-Business --$tInteractive Session: Technology, The Challenge of Mobile Application Development --$g12-3.$tWhat are the principal methodologies for modeling and designing systems? --$tStructured Methodologies --$tObject-Oriented Development --$tComputer-Aided Software Engineering (CASE) --$g12-4.$tHow should information systems projects be selected and managed? --$tProject Management Objectives --$tInteractive Session: Organizations Britain's National Health Service Jettisons Choose and Book System --$tSelecting Projects: Making the Business Case for a New System --$tManaging Project Risk and System-Related Change --$tReview Summary --$tKey Terms --$tReview Questions --$tDiscussion Questions --$tHands-On MIS Projects --$tManagement Decision Problems --$tImproving Decision Making: Using Database Software to Design a Customer System for Auto Sales --$tAchieving Operational Excellence: Analyzing Web Site Design and Information Requirements --$tCollaboration and Teamwork Project --$tBusiness Problem-Solving Case A Shaky Start for Healthcare.gov.
650 0 $aManagement information systems.
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700 1 $aLaudon, Jane P.$q(Jane Price),$eauthor.
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