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MARC record from Internet Archive

LEADER: 01230cam a22002894a 4500
001 263628
005 20000516120359.0
008 981118s1999 maua b 001 0 eng
010 $a 98033202 //r99$o40467346
035 $9ADG-2344
040 $aDLC$cDLC$dXIM
020 $a0875848192
042 $apcc
050 00 $aHF5415.15$b.P56 1999
082 00 $a658.5/6$221
049 $aXIMM
100 1 $aPine, B. Joseph.
245 14 $aThe experience economy :$bwork is theatre & every business a stage /$cB. Joseph Pine II, James H. Gilmore.
260 $aBoston :$bHarvard Business School Press,$cc1999.
300 $axii, 254 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. 207-230) and index.
505 0 $aPreview : step right up -- Welcome to the experience economy --Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission : a refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world.
650 0 $aProduct management.
650 0 $aDiversification in industry.
650 0 $aCustomer services.
700 1 $aGilmore, James H.,$d1959-
994 $aE0$bXIM