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MARC record from Internet Archive

LEADER: 02437cam 2200505Ma 4500
001 ocn181926718
003 OCoLC
005 20220612185607.0
008 071008s2008 enk 000 0 eng
040 $aUKM$beng$cUKM$dYDXCP$dBTCTA$dCQ$$dSINTU$dOCLCF$dOCLCO$dOCLCQ$dNZAUC$dOCLCQ$dOCLCO
015 $aGBA794951$2bnb
016 7 $a014407474$2Uk
020 $a9780749928636$q(pbk.)
020 $a0749928638$q(pbk.)
035 $a(OCoLC)181926718
050 14 $aBF637.C45F495
082 04 $a302.346$222
100 1 $aFine, Debra.
245 14 $aThe fine art of confident conversation /$cDebra Fine.
260 $aLondon :$bPiatkus,$c2008.
300 $ax, 241 pages ;$c22 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
505 0 $aWhat's the big deal about confident conversation? -- Building confident conversation skills. A roadmap to confident conversation -- Know your audience -- Manage the conversation -- Use silence as a tool -- Recognise the danger signs -- Identify sources of conflict -- Improve your timing -- Send out positive energy -- Build conversational clout -- Get closure -- Applying confident conversation skills. See your own reflection -- Up the ante -- Deal with stage fright -- Master tech talk -- Conclusion.
520 $aShows you how to use conversation to build stronger relationships with friends, colleagues and family members. Discover how to develop meaningful conversations; keep conversations on track; deal with difficult people and awkward situations; achieve the purpose of meetings and presentations; leave clear answerphone messages and send emails that won't be misinterpreted.
650 0 $aConversation.
650 0 $aInterpersonal communication.
650 6 $aConversation.
650 6 $aCommunication interpersonnelle.
650 7 $aConversation.$2fast$0(OCoLC)fst00877209
650 7 $aInterpersonal communication.$2fast$0(OCoLC)fst00977344
938 $aBaker and Taylor$bBTCP$nBK0007640444
938 $aYBP Library Services$bYANK$n100484557
029 1 $aAU@$b000043127665
029 1 $aCBK$b110179870
029 1 $aNOK$b0749928638
029 1 $aNZ1$b11663083
029 1 $aUKDOR$b110179870
029 1 $aUKMDD$b0749928638
029 1 $aUKPMH$b0749928638
029 1 $aUKPMH$b110179870
029 1 $aUNITY$b110179870
994 $aZ0$bIME
948 $hNO HOLDINGS IN IME - 54 OTHER HOLDINGS