| Record ID | ia:futureofservices0000unse |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/futureofservices0000unse/futureofservices0000unse_marc.xml |
| Download MARC binary | https://www.archive.org/download/futureofservices0000unse/futureofservices0000unse_meta.mrc |
LEADER: 02855cam 2200661Mi 4500
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005 20220219030423.0
008 050502s1994 enka 001 0 eng d
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050 14 $aHD9980.5$b.F877 1994
082 04 $a658$220
084 $a85.05$2bcl
084 $aQQ 250$2rvk
084 $aQR 560$2rvk
245 04 $aThe future of services management /$cedited by Colin Armistead.
260 $aLondon :$bKogan Page,$c1994.
300 $a245 pages
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
508 $aAt bottom of title : Cranfield University School of Management.
520 $aTwelve experts note new service trends such as an accent on quality and globalization of service firms. With examples drawn from grocery retailing, building societies, retail financial services, and, professional firms.
650 0 $aService industries$xManagement.
650 2 $aOrganization and Administration.
650 2 $aQuality Control.
650 2 $aConsumer Behavior.
650 7 $aService industries$xManagement.$2fast$0(OCoLC)fst01113442
650 7 $aDienstleistungsbetrieb$2gnd
650 7 $aManagement$2gnd
650 17 $aManagement.$2gtt
650 17 $aKlantgerichtheid.$2gtt
650 17 $aDienstensector.$2gtt
650 7 $aServices$xGestion.$2ram
653 0 $aService industries$aManagement
700 1 $aArmistead, Colin.
710 2 $aCranfield School of Management.
830 0 $aCranfield management research series.
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=006761376&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006761376&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1180776&custom_att_2=simple_viewer
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