MARC record from Internet Archive

LEADER: 05486cam a2200685 i 4500
001 ocm06331603
003 OCoLC
005 20191109072350.5
008 800424s1980 nju b 001 0 eng
010 $a 80016184
040 $aDLC$beng$cDLC$dUKM$dCCM$dNOB$dBAKER$dBTCTA$dBUR$dYDXCP$dUKV3G$dALAUL$dOCLCF$dIPU$dOCLCQ$dTJF$dOCLCQ$dXOJ$dOCLCQ
015 $aGB8106466$2bnb
019 $a12720459$a16551289$a59141906$a59749130$a877041711$a957499221
020 $a0133510980
020 $a9780133510980
020 $a0133510808$q(pbk.)
020 $a9780133510805$q(pbk.)
020 $a0880290307
020 $a9780880290302
029 1 $aAU@$b000001722107
029 1 $aHEBIS$b052862658
029 1 $aNLGGC$b059924845
029 1 $aNZ1$b101631
029 1 $aNZ1$b2782922
035 $a(OCoLC)06331603$z(OCoLC)12720459$z(OCoLC)16551289$z(OCoLC)59141906$z(OCoLC)59749130$z(OCoLC)877041711$z(OCoLC)957499221
050 00 $aBF637.V47$bE43
082 00 $a153.6$220
049 $aMAIN
100 1 $aElgin, Suzette Haden.
245 14 $aThe gentle art of verbal self defense /$cSuzette Haden Elgin.
260 $aEnglewood Cliffs, N.J. :$bPrentice-Hall,$c©1980.
300 $aix, 310 pages ;$c21 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aA Spectrum book
504 $aIncludes bibliographical references and index.
500 $aContinued by: More on the gentle art of verbal self-defense. 1983.
505 0 $aThe four basic principles -- The five Satir modes -- Propositions of power : the verbal violence octagon -- Attacks. If you really ... ; Don't you even care ... ; Even you should ... ; Everyone understands why you ... ; A person who ... ; Why don't you ever ... ; Some X's would ... -- Supplementary techniques. Body language ; Being charismatic -- Verbal interaction power networks -- Special chapter : college students -- Special chapter for men -- Special chapter for women -- Conclusion: Emergency techniques.
520 $aLearn how to detect the subtle "put-downs," insults and other verbal blows that almost everyone uses--parents and children, husbands and wives. teachers and students, and friends and lovers. Most of us are under verbal attack every day and often don't even realize it. In this book you'll learn the skills you need to respond to all types of verbal attack. Specific strategies for your defense include: twelve rules of clear, effective interaction; recognition of five verbal modes--the Placator, Blamer, Distractor, Computer, and Leveler; tone of voice--make yours bolder and more assertive; alternative scripts--better approaches to common confrontation; body language--how it supports what you say; and in special chapters directed to both men and women, the author explains how women have long been the verbal victims of men and what both sexes can do to break this destructive pattern.--From publisher description.
520 1 $aObscenities, ethnic and sexist epithets, cutting jokes, subtle put-downs -- whether shouted, said with a smile, or sent via e-mail -- are all verbal abuse. For many it is the everyday language of doing business. Suzette Haden Elgin, nationally recognized linguistics expert and author, applies her acclaimed techniques for combating verbal violence to common on-the-job situations. Forceful yet nonthreatening, her proven strategies will empower workers of every level to recognize verbal abuse, gently defuse it, and replace it with courteous and effective communication. Citing examples grabbed from the headlines, Dr. Elgin reveals the cost of demeaning and destructive language to any business. Step by step, she shows how to identify, and conquer the verbal toxins at the root of workplace hostility and tension. Readers will learn how to avoid "malpractice of the mouth" and sexual harassment; communicate sensitively and clearly with non-native English speakers; come across as strong, straightforward, and truthful; and take complete control of any verbal confrontation -- calmly. Workout sections throughout the book provide plenty of opportunities for practice. With a look at communication skills crucial for e-mail, voice mail, and the Internet, as well as the special challenges facing home-based and virtual businesses, The Gentle Art of Verbal Self-Defense at Work is the definitive guide to effective and humane communication on the job. -- Description from http://www.amazon.co.uk (Oct. 28, 2011).
590 $bInternet Archive - 2
590 $bInternet Archive 2
650 0 $aVerbal self-defense.
650 0 $aInvective.
650 0 $aThreat (Psychology)
650 0 $aVerbal behavior.
650 7 $aInvective.$2fast$0(OCoLC)fst00977987
650 7 $aThreat (Psychology)$2fast$0(OCoLC)fst01150299
650 7 $aVerbal behavior.$2fast$0(OCoLC)fst01165351
650 7 $aVerbal self-defense.$2fast$0(OCoLC)fst01165365
653 $aInterpersonal relationships$aVerbal communication$aPsychological aspects
740 0 $aVerbal self defense.
776 08 $iOnline version:$aElgin, Suzette Haden.$tGentle art of verbal self-defense.$dEnglewood Cliffs, N.J. : Prentice-Hall, ©1980$w(OCoLC)891431359
830 0 $aSpectrum book.
938 $aBaker & Taylor$bBKTY$c5.95$d5.95$i0133510808$n0001097744$sactive
938 $aBaker and Taylor$bBTCP$n80016184 //r942
938 $aYBP Library Services$bYANK$n952876
994 $a92$bERR
976 $a31927001226593