| Record ID | ia:guidetocomputeru0000beis |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/guidetocomputeru0000beis/guidetocomputeru0000beis_marc.xml |
| Download MARC binary | https://www.archive.org/download/guidetocomputeru0000beis/guidetocomputeru0000beis_meta.mrc |
LEADER: 01915cam 2200445Ia 4500
001 ocm46853052
003 OCoLC
005 20180606053357.0
008 010501s2001 maua b 001 0 eng d
040 $aPMD$beng$cPMD$dOCLCQ$dYDXCP$dOCLCG$dFYM$dOCLCO$dOCLCF$dOCLCQ$dOCLCO
020 $a0619033630
020 $a9780619033637
035 $a(OCoLC)46853052
050 4 $aQA76.9.E53$bB45 2001
082 4 $a004.068
100 1 $aBeisse, Fred,$d1942-
245 12 $aA guide to computer user support for help desk & support specialists /$cFred Beisse.
246 30 $aComputer user support for help desk & support specialists
250 $a2nd ed.
260 $aCambridge, Mass. :$bCourse Technology,$c℗♭2001.
300 $axvi, 464 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
530 $aAlso issued online.
520 $aThis book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry.
650 0 $aEnd-user computing$xManagement.
650 0 $aInformation technology$xManagement.
650 0 $aMicrocomputers$xMaintenance and repair.
650 7 $aEnd-user computing$xManagement.$2fast$0(OCoLC)fst00909646
650 7 $aInformation technology$xManagement.$2fast$0(OCoLC)fst00973112
650 7 $aMicrocomputers$xMaintenance and repair.$2fast$0(OCoLC)fst01019669
776 08 $iOnline version:$aBeisse, Fred, 1942-$tGuide to computer user support for help desk & support specialists.$b2nd ed.$dCambridge, Mass. : Course Technology, ℗♭2001$w(OCoLC)606584841
938 $aYBP Library Services$bYANK$n100257600
029 1 $aAU@$b000023366025
029 1 $aAU@$b000023440385
029 1 $aNZ1$b7247422
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 89 OTHER HOLDINGS