| Record ID | ia:ictinfrastructur0000unse_i3q8 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/ictinfrastructur0000unse_i3q8/ictinfrastructur0000unse_i3q8_marc.xml |
| Download MARC binary | https://www.archive.org/download/ictinfrastructur0000unse_i3q8/ictinfrastructur0000unse_i3q8_meta.mrc |
LEADER: 03681cam 2200721 a 4500
001 ocm51107324
003 OCoLC
005 20211013192952.0
008 021125s2002 enka b o001 0 eng
040 $aUKM$beng$cUKM$dOCLCQ$dNKM$dBAKER$dYDXCP$dUBA$dUQ1$dAU@$dOCLCF$dOCLCO$dBEDGE$dNJI$dOCLCQ$dV5E$dUHL
015 $aGBA280034$2bnb
020 $a0113308655
020 $a9780113308651
035 $a(OCoLC)51107324
050 4 $aHD30.2$b.I238 2002
050 14 $aTK5105.5$b.I8 2003
080 $a659.2$bI38
082 04 $a004.068$222
245 00 $aICT infrastructure management.
260 $aLondon :$bTSO,$c2002.
300 $axvi, 283 pages :$billustrations (some color) ;$c30 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aITIL
504 $aIncludes bibliographical references and index.
500 $aCover title: Best practice for ICT infrastructure management.
505 0 $a1. ICT infrastructure management overview -- 2. Design and planning -- 3. Deployment -- 4. Operations -- 5. Technical support -- 6. Bibliography -- Appendixes: -- A. List of acronyms and glossary -- B. Process theory -- C. Systems installation policies -- D. Environmental policies and standards -- E. Distributed service administration -- F. Implementation schedule for a new service -- G. The contents of a business case -- H. The contents of an invitation to tender (ITT) or statement of requirements (SOR) -- I. [Appendix I not present] -- J. Guidelines for reference site visits -- K. The service lifecycle -- L. The contents of a feasibility study/gap analysis -- M.A checklist for the acceptance of new services -- N. Quality.
520 $aPart of a series that guides business users through the planning, delivery and management of quality IT services, this publication covers network service management, operations management, management of local processors, computer installation and acceptance and systems management.
650 0 $aComputer networks$xManagement.
650 0 $aSupport services (Management)
650 0 $aInformation technology$xManagement.
650 7 $aGestion de l'information.$2eclas
650 7 $aTechnologie de l'information.$2eclas
650 7 $aRéseaux informatiques.$2eclas
650 7 $aOrganisation de l'entreprise.$2eclas
650 7 $aGestion de la qualité.$2eclas
650 7 $aTechnologies de l'information et de la communication.$2eclas
650 7 $aComputer networks$xManagement.$2fast$0(OCoLC)fst00872323
650 7 $aInformation technology$xManagement.$2fast$0(OCoLC)fst00973112
650 7 $aSupport services (Management)$2fast$0(OCoLC)fst01139147
650 7 $aTecnologia da informação.$2larpcal
650 7 $aRedes de computadores.$2larpcal
650 7 $aSystème d'information.$2rasuqam
650 17 $aService informatique.$2rasuqam
650 17 $aTechnologies de l'information.$2rasuqam
650 7 $aAmélioration de la qualité$2rasuqam
650 7 $aGestion.$2rasuqam
710 1 $aGreat Britain.$bOffice of Government Commerce.
740 0 $aBest practice for ICT infrastructure management.
830 0 $aIT infrastructure library.
938 $aBaker & Taylor$bBKTY$c146.50$d146.50$i0113308655$n0004290508$sactive
938 $aYBP Library Services$bYANK$n100324260
029 1 $aAU@$b000024261740
029 1 $aAU@$b000024291444
029 1 $aAU@$b000024957363
029 1 $aNLGGC$b250695073
029 1 $aNZ1$b7312379
029 1 $aUKMDD$b0113308655
029 1 $aUNITY$b023500344
029 1 $aYDXCP$b100324260
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 80 OTHER HOLDINGS