| Record ID | ia:isbn_9780071369985 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/isbn_9780071369985/isbn_9780071369985_marc.xml |
| Download MARC binary | https://www.archive.org/download/isbn_9780071369985/isbn_9780071369985_meta.mrc |
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020 $a0071369988
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035 $a(OCoLC)48383621
040 $aDLC$cDLC$dUKM$dEKL$dOrLoB-B
042 $apcc
090 $aHF5549$b.F55 2002
100 1 $aFitz-enz, Jac.
245 10 $aHow to measure human resources management /$cJac Fitz-enz, Barbara Davison.
250 $a3rd ed.
260 $aNew York, NY :$bMcGraw-Hill,$cc2002.
300 $ax, 351 p. :$bill. ;$c24 cm
504 $aIncludes bibliographical footnotes and index.
505 0 $aPrologue: The Long Road to Today -- Pt. I. Why Measure Human Resources -- 1. New Human Resources -- 2. Trends in Human Resources -- 3. Designing a Measurement System That Works -- 4. If You've Never Measured HR Before... -- Pt. II. How to Measure Hiring and Staffing -- 5. Measuring Workforce Planning -- 6. Measuring Recruiting -- 7. Keeping Management (Your Customer) Satisfied with the Hiring Process -- Pt. III. How to Measure Compensation and Benefit Values -- 8. Compensation: Connecting It to Revenues and Expenses -- 9. Benefits: Measuring Plan Effectiveness -- Pt. IV. How to Measure Training and Development Values -- 10. e-Learning: Distance and Self-Paced Learning Measures -- 11. Knowledge Management: Linking with Organizational Learning -- 12. Leadership and Management Development: Measuring the Effect -- 13. Career Management: Tracking the Value -- 14. Organization Development: Measuring the Business Outcome -- Pt. V. How to Measure Employee Relations and Retention Programs -- 15. Orientation and Counseling: Measuring Connections and Cost -- 16. Absenteeism and Turnover: Understanding Cost and Reasons -- 17. Labor Relations -- Pt. VI. e-HR: Moving HR to the Web -- 18. Workforce Analytics: Supporting Business Decisions -- 19. Communication: Reporting Outcomes and Trends -- Pt. VII. How to Measure Alternative Methods' Value -- 20. Outsourcing and Call Centers: Assessing the Value -- 21. Employee Self-Service: Gauging Effectiveness -- Epilogue: Where HR Goes from Here - Prospects, Problems, and Payoffs in the Twenty-First Century.
650 0 $aPersonnel management.
650 0 $aPersonnel departments.
700 1 $aDavison, Barbara.
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