| Record ID | ia:itservicemanagem0000macf |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/itservicemanagem0000macf/itservicemanagem0000macf_marc.xml |
| Download MARC binary | https://www.archive.org/download/itservicemanagem0000macf/itservicemanagem0000macf_meta.mrc |
LEADER: 01728cam 2200445Ka 4500
001 ocn166903358
003 OCoLC
005 20181120030817.0
008 070905s2001 enka 000 0 eng d
040 $aSA$$beng$cSA$$dYDXCP$dOCLCQ$dOCLCF$dOCLCO$dOCLCQ
020 $a0952470640
020 $a9780952470649
035 $a(OCoLC)166903358
050 14 $aT58.64$b.M33 2001
100 1 $aMacfarlane, Ivor.
245 10 $aIT service management :$bversion 2.1.b /$c[written by Ivor Macfarlane, Colin Rudd ; edited by Derek Cambray].
246 3 $aInformation technology service management
260 $aReading, U.K. :$bSMF Ltd.,$c2001.
300 $a70 pages :$billustrations ;$c16 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $aCover title.
500 $a"A companion to the IT Infrastructure Library."
500 $a"ItSMF: the IT Service Management Forum."
650 0 $aInformation resources management.
650 0 $aInformation technology$xManagement.
650 0 $aSupport services (Management)
650 0 $aComputer technical support.
650 0 $aInformation services industry.
650 7 $aComputer technical support.$2fast$0(OCoLC)fst00872657
650 7 $aInformation resources management.$2fast$0(OCoLC)fst00972603
650 7 $aInformation services industry.$2fast$0(OCoLC)fst00972744
650 7 $aInformation technology$xManagement.$2fast$0(OCoLC)fst00973112
650 7 $aSupport services (Management)$2fast$0(OCoLC)fst01139147
700 1 $aRudd, Colin.
700 1 $aCambray, Derek.
938 $aYBP Library Services$bYANK$n100424392
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 4 OTHER HOLDINGS