MARC record from Internet Archive

LEADER: 05572cam 2200817 a 4500
001 ocm24214669
003 OCoLC
005 20180907082759.0
008 910718s1992 nyua b 001 0 eng
010 $a 91029206
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019 $a775908808$a1008836437
020 $a0029166837
020 $a9780029166833
035 $a(OCoLC)24214669$z(OCoLC)775908808$z(OCoLC)1008836437
050 00 $aTS156$b.J854 1992
060 4 $aWX 153 J95j 1992
082 00 $a658.5/62$220
084 $a85.12$2bcl
084 $aQP 624$2rvk
100 1 $aJuran, J. M.$q(Joseph M.),$d1904-2008.
245 10 $aJuran on quality by design :$bthe new steps for planning quality into goods and services /$cJ.M. Juran.
260 $aNew York :$bFree Press ;$aToronto :$bMaxwell Macmillan Canada ;$aNew York :$bMaxwell Macmillan International,$c℗♭1992.
300 $avi, 538 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 515-525) and index.
505 0 $a1. How to Think About Quality Planning -- 2. Establish Quality Goals -- 3. Identify the Customers. Appendix: Then and Now in Quality Control -- 4. Determine Customer Needs -- 5. Provide Measurement -- 6. Develop Product Features -- 7. Develop Process Features -- 8. Develop Process Controls: Transfer to Operations -- 9. Strategic Quality Planning -- 10. Multifunctional Quality Planning -- 11. Departmental Quality Planning -- 12. The Data Base, Motivation, Training -- 13. Quality Planning for the Taurus: Case Example -- 14. Decisions for the Consumer Price Index: Case Example -- 15. Replanning the Product Development Process: Case Example -- Epilogue: What Should I Do Next?
520 1 $a"Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy--service, manufacturing, and support--he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality." "Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics." "The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations."--Jacket.
583 1 $acommitted to retain$c20160630$d20310630$fEAST$uhttp://eastlibraries.org/retained-materials$5CtW$zThis title retained by Wesleyan University Library on behalf of the Eastern Academic Scholars Trust (EAST) print archive
650 0 $aQuality control.
650 0 $aProduction management$xQuality control.
650 6 $aQualite $xContro le.
650 6 $aProduction$xGestion$xQualite $xContro le.
650 7 $aProduction management$xQuality control.$2fast$0(OCoLC)fst01078326
650 7 $aQuality control.$2fast$0(OCoLC)fst01084966
650 17 $aKwaliteitszorg.$2gtt
650 17 $aKwaliteitsverbetering.$2gtt
650 7 $aQualita tsmanagement$2gnd
650 07 $aQualita tsmanagement.$2swd
650 4 $aProduction$xGestion$xQualite $xContro le.
650 4 $aQualite $xContro le.
650 2 $aQuality Control.
730 0 $aQuality by design.
856 41 $3Sample text$uhttp://catdir.loc.gov/catdir/enhancements/fy0640/91029206-s.html
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/enhancements/fy0630/91029206-t.html
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=004208371&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://www.gbv.de/dms/bowker/toc/9780029166833.pdf
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=004208371&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/bios/simon051/91029206.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/description/simon032/91029206.html
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